Month: August 2020

Review of Mark McFarland by Plant1fish

The Lexington Tenant Review1 Comment

"Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn't his main job and that he's not in it to get rich. I couldn't have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he's not doing this full time and therefore maintenance requests are a bit slow, but he also doesn't cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn't even ask if it was our fault or take any of the deposit."

Review of PVH Real Estate by gc47635

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"The landlord wasn’t an issue since he was impossible to get in contact with...it was the property manager, Allison, that was the issue. She was extremely disrespectful to tenants, played favorites, and even stole from at least one tenant. The building was clearly falling apart but any issues were immediately the tenant’s fault instead of the possibility that the issues were due to the property being old and not maintained. Most repairs by her were made with duct tape. She continuously entered apartments unannounced and would threaten to ignore work orders if you didn’t do exactly what she wanted."

Review of Hayley Boyd by Unsatisfied

The Lexington Tenant Review1 Comment

"She will respond to inquiries late. She will set meetings and then not attend. She will not follow up with any correspondence. She will not have the correct contact information. And, she will not pay attention to you (make eye contact, etc.) when speaking about housing matters. 0/10 would not recommend."

Review of Lana McKinley by L

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"Lana has been nothing short of awesome! My partner and I moved into an apartment complex she manages and we have loved it here. Any time we have had an issue, Lana is immediately on top of it. She is very serious about pest control, and so this has never been an issue. I have seen roach infestations elsewhere and I feel super fortunate that Lana does not let that happen to her properties. She is always super sweet and quick to respond, and remembers little details about my partner and I - which is important to me personally, because it levels out the power dynamic between tenant/landlord and makes her very approachable. We moved from a 1 bed to a 2 bed in the same apartment complex and Lana made it a super easy transition for us. I cannot recommend her enough ! Every apartment complex has its quirks of course, and I have my share of inconveniences, but when it comes down to it, you cant beat affordable housing with a lovely property manager like Lana."

Review of Anderson Communities by frisco175175

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"Anderson Communities is the shithole of the city. Squirrel infestation in the building was dealt with after 3 months of being kept up all night and literal holes being made in my ceiling. Took them 3 months to call in a real animal control company. First unit they moved me into had urine-soaked carpets so they conveniently moved me to a more expensive unit with no discount from my previously agreed-upon unit and rent. The campus office is rude as hell and doesn't even pretend to care about renters. They towed my car after not giving me a parking pass, and it took numerous phone calls to even get reimbursed for that. I was told numerous times that issues with the apartment "weren't their problem" and hung up on. Stay away at all costs, there's not too many brain cells over there."

Review of Lana McKinley by Retro

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"I enjoyed living at this property. I only moved because I decided to live with my partner and we needed a bit more space. My apartment was quiet and freshly renovated with a new washer/dryer. In my time there, I had one major issue: the apartment had bedbugs when I moved in. I worked with management to get rid of them in a few weeks with no reoccurrences through the rest of my two years. It was an awful situation but I was happy with how it was handled. Sometimes the shower drain would get stopped up and they’d send someone within a day or two to fix them. They always knocked before coming in and the maintenance people were respectful. They kept the common hallway really clean, as well as the parking lot. I would rent with this company again in the future, for sure."

Review of Ashland Terrace by Semaj750

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"Ashland Terrace has been pretty quick to deal with any problems with the house. I have always been on time with rent, so they have not really given me any trouble. They did say that washer and drier repair wasn't covered in the lease, but at the time we didn't have a copy of the lease to debate it with them. Other than that it has been smooth sailing, at least as far as landlords go."