Review of Lana McKinley – Sixth Street, 40508
“Lana has been nothing short of awesome ! My partner and I moved into an apartment complex she manages and we have loved it here. Any time we have had an issue, Lana is immediately on top of it. She is very serious about pest control, and so this has never been an issue. I have seen roach infestations elsewhere and I feel super fortunate that Lana does not let that happen to her properties. She is always super sweet and quick to respond, remembers little details about my partner and I – which is important to me personally, because it levels out the power dynamic between tenant/landlord and makes her very approachable. We moved from a 1 bed to a 2 bed in the same apartment complex and Lana made it a super easy transition for us. I cannot recommend her enough ! Every apartment complex has its quirks of course, and I have my share of inconveniences, but when it comes down to it, you cant beat affordable housing with a lovely property manager like Lana.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 3+ years |
| 3. Are you still renting here? | not given |
| 4. What is your monthly rent? | $700-800 |
| 5. My rental space was in good condition when I moved in. | 4 – agree |
| 6. I have not had issues with pests. | 5 – strongly agree |
| 7. Maintenance issues are dealt with in a timely manner. | 5 – strongly agree |
| 8. My landlord is pleasant and respectful. | 5 – strongly agree |
| 9. My landlord responds to messages within… | 6 hours |
| 10. Has your landlord ever entered your rental space with less than 24 hours’ notice? | No |
| 11. Has your landlord ever entered your rental space unannounced? | No |
| 12. Have you ever felt unsafe in your rental space because of your landlord? | No |
| 13. My landlord explained important lease items to me. | 5 – strongly agree |
| 14. Has your landlord ever broken any lease agreements? | No |
| 15. How much of your security deposit did your landlord return? | 100% |
| 16. My landlord kept a portion of my security deposit, but they were justified. | n/a |
The Lexington Tenant Review 