“Brandl was a fantastic person to work with and rent from. He was responsive to all maintenance requests and did a great job keeping the property looking nice with regular landscaping. Always respectful of my time and space. He is also just a really good asset to the Lexington community."
“So far we are pleased with this community. They are leagues better than our previous apartment. I was surprised to read the negative comments on other Merrick Place reviews, but I also cannot defend them. In my experience the maintenance staff are great folks. Our rent is reasonable and the property is well maintained. I can see living here for years.”
“Though it's a property group, my main contact/landlord was Joe. He was friendly, and mostly hands-off during my living there. At the same time, I could submit an order for maintenance online and have the issue looked at the very next morning. The rent was due in a secure drop-box near campus, so there was no interaction with the landlord about rent, except when he returned my security deposit. I had a very pleasant living experience.”
“Personally, I like that Matt Jones is mostly hands off. If you pay your rent on time and make him aware of any pets you have, he pretty much doesn’t bother you. He always has his assistant send out a building-wide text message before we have maintenance workers enter our space, and the maintenance workers he employs are competent and finish tasks quickly. The building is pretty old and it didn’t look very clean when we moved in, but that’s pretty much the only issue we’ve had.”
"Craig Hardin is a bully. It's that simple. He will try to intimidate you. He will talk *at* you. He thinks he's an expert in everything. Classic know-it-all man bullshit. I explicitly remember him talking to me about how his brother-in-law worked at Eastern State Hospital at the time I was renting there, and therefore Craig felt like he himself was some kind of expert on HIPAA law. He's that kind of man that likes to claim expertise because... he knows somebody with expertise in a field? Like I said, man bullshit. Know-it-all jerks. And with know-it-alls, they also are bullies who will act like can CSI your life and they're gonna catch you doing shit you're not even doing. He used to tell me he had caught me smoking and that he had sandwich bags full of cigarette butt evidence... except for the fact that I've never smoked cigarettes. But I'll never forget how smug he was when he was gas-lighting me and telling me about presumed myself. Also, one time I was asleep in my bedroom one morning, and I wake up to see one of Craig's maintenance men with a ladder *opening the door to my bedroom and just walking in while I was in fucking bed*. I lied there watching and he walked directly over to my bedside, put a ladder up, and climb up to the reach the light bulb above my bed. I finally said, "Excuse me?" and the maintenance man acted surprised to see me there. No notice I should expect a maintenance employee. I didn't put a maintenance request in. Dude just up and walked right into my bedroom while I was asleep. Didn't even knock on the apartment front door (what woke me up was when I heard him unlocking the door, and I mistakenly thought it was my roommate). I was fucking floored then when I saw my bedroom door open and the maintenance dude just came on in as if I wasn't even there. The maintenance guy apologized and left, but still... what the fuck. And I don't even put that on the maintenance guy. This is Craig Hardin's operation, he should be training and instructing his staff to do shit right. And yet, this is how he runs his business? Okay. In my time in Lexington, I've talked to other people who have rented from him. He owns a lot of property around campus, so it's not hard to find kindred folks. But everybody I have met who rented from him said that he was a jerk. And I know that's kind of hearsay territory, so dismiss that as you will. But Craig Hardin is a bully. Don't rent from him if you can help it. His apartments are nice, but he's like some fucked up Dorian Gray landlord where the nicer his apartments are, the less nice he is towards his tenants."
"Shelby is an older gentleman. I saw a different house he had for rent but wasn’t interested because it was old and too small. He called me about the house I currently reside in. The bedrooms were much bigger, there was more than one bathroom, walk-in closets, fenced backyard, and an actual dining area. However, everything is old and mismatched. Everything that has needed maintenance is replaced with something used and previously owned and often doesn’t match what is currently in the home with the exception of the microwave. There are problems with centipedes and ants (literally coming out of a wall socket) but it is my problem. There has been in-going electrical issues in the home. Shelving units are lopsided. Screen door doesn’t fit. Bathroom fans sound like an aircraft taking flight. The flooring under the sinks are lopsided and abt to fall in. Flooring is mismatched throughout the home. I asked to replace the flooring at my expense, he declined. I asked to have a new screen door cost deducted from rent, he said he’d look at it and replace it. I take pride in my home and do my best to buy quality things but the basis of the home is old and many things are in need of repair."