“Carol is a pleasant woman. She is not up in the resident’s business but still takes very good care of the property. Since I’ve been living here (I moved in August 2018) a lot of work has been done to the property including removing falling / rotting trees and landscaping that could be dangerous, painting the front door and making the building look more inviting, and she has someone come in and clean the stairwell areas at least 1-2 times a year. Anytime I’ve had an issue - which, in 3 years really hasn’t been that many because the 100+-year-old property is well maintained, she responds to my texts as soon as possible and gets a professional out to take care of it within 48 hours usually. Pest control usually comes quarterly if not more frequently to spray the apartments to make sure there are no bugs. Since I’ve lived here I have seen 0 bugs other than little gnats in the summer. Not even really any spiders. My partner and I plan to live here until we buy a house.”
Overall, I would not rent from Burton Property again. While Micah made some generous accommodations for us during a frantic period of time during the pandemic, the lack of communication and professionalism were serious problems and threatened our safety and security. If I could have gone above his head to whoever actually owns Burton Property (we never met or contacted anyone with the name Burton or even had any idea how we could find this info), I would have reported Micah and how his behavior comes across to tenants. If you want a very, very hands-off, independent renting experience, then Micah and Burton Property might be right for you, but if you need any information, communication, or assistance whatsoever, then I say godspeed to you, and may your prayers fall upon ears more acute than Micah Poston's.
“I have been renting here for almost one year and have had many problems. When I moved in, the apartment was still dirty (cleaning it is apparently the duty of the previous tenant, and if they don't do a good enough job, you're shit out of luck). My fire alarm wasn't connected, which the property manager didn't believe at first until she dropped by to check for herself. She told me it would take several days to fix, which is unacceptable because the alarm is connected to other alarms in the building so I'd know if there was a fire anywhere. I had to go out and buy my own and install it, and I was reimbursed. There was also a bad patch job where someone had cut into the floor to install something that was caving in - I needed the wood planks there to be reinforced so my foot didn't go through the floor. Now, I have to major cracks in my bathtub. Maintenance keeps sealing it but the seals only last a few days and then reopen. The entire unit needs replacement, but management refuses. The tenants below my apartment are experiencing extensive water damage and leaking in the area my tub is, as well as throughout the rest of their apartment. They had their heating break in February and it wasn't fixed until the summer. Another tenant had to throw out furniture due to mold growth on it because of water damage. Phil is kind and seems to treat tenants with respect, but his actions don't match his words. Overall, it seems that Phil doesn't really care about the conditions that his tenants live in, or he prefers to remain blissfully unaware while he sits back and rakes in the money from all of his properties.”
“It was a cheap place to rent, so that's why I went for it. I was asleep in bed one day (no work that day!), and I woke up hearing keys in the door and my landlord starts to open the door. I had to yell to him not to come in, and he luckily closed the door and left. I couldn't help but wonder how often this happened when I wasn't home, since this was an unscheduled day off for me. Another time, I had just gotten out of the shower and he did the same thing. I was still in the bathroom and had to yell at him I just got out of the shower and he left. What gives? The lease stated he was to give you 48-hour notice before coming into your apartment, but I wasn't afforded that luxury. I texted him after that incident and told him he needs to text me in advance if he needs to come into the apartment or it will keep inconveniencing him. During the last month of renting, to keep prices low, he said, you are supposed to be open the entire month for possible new tenants to come in and look at the place. I could get behind that. But I was given zero notice that anyone would possibly want to come to look at the place. I was not given the 48 hours. He knocked on the door WITH someone next to him. I had him wait about 5 minutes since I wasn't dressed and he definitely seemed annoyed with me since the viewer had to spend that 10 minutes waiting. That's why you give the 48 hours notice? Hell, 12 or 24 hours would have been sufficient. I didn't feel safe being alone, there was always that threat that he or maintenance would just come in. Other important things to mention: A pipe above my bathroom was leaking and my bathroom ceiling sagged down and was filled with water. He cut out that part of the ceiling and fixed the pipe for the person upstairs (they had problems, too). But for 7 of the 12 months I rented there, I had a huge, gaping hole in my bathroom ceiling that was never fixed. When the apartment viewer (mentioned above) came inside and the landlord brought him into the bathroom, he was very lighthearted and said he was working to fix that and said it in a way where I was supposed to agree he's on top of it. I didn't. I was told to do certain things to avoid mold in the winter, which I did, but there was black mold (not sure if it was THE black mold) in every room of the apartment. It wasn't clean when I moved in. The stove was missing one of its knobs. There was a cartoon-size mouse hole by the floor I had to stuff to keep anything in the walls out. This was a one-bedroom with a living room, but the AC was only in the bedroom, so it was more like a studio unless you wanted to be dripping in sweat in the living room during the summer and ice cold in the winter. No matter how much I cleaned, it still felt and looked dirty. My upstairs neighbor had a dog she left alone all the time. This poor dog barked incessantly. I put up with it, as we were allowed to have pets until I started losing sleep and my sanity. It was literally more than a week after I talked to him that he even mentioned it to my neighbor--I had to follow up with him to see that he had done nothing about it. I didn't feel respected or safe living here. I do not recommend living here. Even though the landlord is a nice guy, and it appears you'll have no problems living here when you tour it and talk to Marty, don't be deceived. He's neglectful and disrespectful of the space you pay to live in.”
“This is the worst place i have ever lived. Yes it is income based but we still should be treated like people. Christine acts like she is better than everyone and is RUDE RUDE RUDE. Maintenance men will just walk up in your house and not give a damn. I have mold that ive told them FIVE times about. My air and heat doesnt work properly. Too many issues and THEY DO NOT CARE. If i could afford somewhere better for my kids and I. Id be gone. They make me feel like im a nobody over here.”
“Wassmer is a slum lord, plain and simple. Lynne Dunn manages some of his properties for him and will be your main point of contact. If you’ve never rented before, she might seem okay, but let me assure you: she is useless. Her job, as far as I can tell, is to make as much money for Wassmer as possible without any consideration for basic renter’s rights. There is no maintenance ever so good luck if something breaks or there are bugs (which happens often)! Lynne will either ignore you or tell you to take care of it yourself. Sometimes, she will say she’s sending someone out and nothing happens. The fixture remains broken and contacting her again does not help. All the workmanship in the apartments is shoddy and the roof leaks all the time. The sink is constantly clogging, the oven never works right, and the neighbors are always throwing huge parties which I guess isn’t the landlord’s fault exactly but it isn’t a great situation. Expect to see empty beer cans and broken bottles in the parking lot at all times along with the overflowing trash bins, roaches, and one time, actual raw sewage coming up from the ground! That was a fun week. Overall, a terrible place to live. Would not recommend. The landlord and the property manager aren’t good people. Sorry to whoever is renting this place after us! Wish I could’ve warned you.”
“Took 6 months to fix a heater, would not believe me about mice even though I had pics, would not believe me about mold and mildew in every room even though I have pics, would not believe me about the very excessive condensation running down the walls until the fire department had to come and shut my breaker box 📴 due to wall plug outlets throughout the house arcing and throwing sparks, even the electrician said it was due to moisture, and still don't have full access to electric in this house."