"Steve House is a slum lord, plain and simple. His properties are dilapidated, below code, and willfully neglected. He often operates by cash with no printed lease, which leaves his more vulnerable tenants without any legal footing. I lived in two of his properties and have been inside many. They are roach infested, have black mold, multiple leaks, and are a serious health hazard. When told about the roaches for the ninth time, Steve House would respond that “every house in Lexington has roaches”. The building I used to occupy currently has a condemned sign on the front door, and multiple residents living inside with no where to go."
"Obvious slumlord. One of the bedrooms was a converted closet, the house barely kept any heat in the winter, and Trump supporting property managers would enter the home unannounced without giving 24 hour notice on several occasions to berate tenants. Wanted us to re-sign the lease less than 6 months in and when we decided not to they began showing the house nearly every day for months, having strangers in our home quite frequently. No privacy, no respect, and obvious money-grabbers. Don’t recommend, also the property owner lives out of state so that’s an extra layer of bs."
"Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn't his main job and that he's not in it to get rich. I couldn't have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he's not doing this full time and therefore maintenance requests are a bit slow, but he also doesn't cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn't even ask if it was our fault or take any of the deposit."