Review of Mark McFarland – Aylesford, 40502
“Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn’t his main job and that he’s not in it to get rich. I couldn’t have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he’s not doing this full time and therefore maintenance requests are a bit slow, but he also doesn’t cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn’t even ask if it was our fault or take any of the deposit.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 2 years |
| 3. What is your monthly rent? | $300-400 |
| 4. My rental space was in good condition when I moved in. | 5 – strongly agree |
| 5. I have not had issues with pests. | 3 – neutral |
| 6. Maintenance issues are dealt with in a timely manner. | 4 – agree |
| 7. My landlord is pleasant and respectful. | 5 – strongly agree |
| 8. My landlord responds to messages within… | 24 hours |
| 9. Has your landlord ever entered your rental space with less than 24 hours’ notice? | No |
| 10. Has your landlord ever entered your rental space unannounced? | No |
| 11. Have you ever felt unsafe in your rental space because of your landlord? | No |
| 12. My landlord explained important lease items to me. | 3 – neutral |
| 13. Has your landlord ever broken any lease agreements? | No |
| 14. How much of your security deposit did your landlord return? | 100% |
| 15. My landlord kept a portion of my security deposit, but they were justified. | n/a |
The Lexington Tenant Review 