“Place was filthy, damaged and pest-ridden when I moved in. Backyard overgrown, rent was nearly 50% higher than similar houses in better condition in the same neighborhood. Lock to the laundry room was on backward, had to remove the knob to gain entrance, mold and mildew everywhere, strong odor of cat urine dominated the house. Bathroom floor sagged, and everything in the house is the lowest quality available. Had to install cabinet handles, (some missing) and scrub the entire house prior to living there. Some mysterious error on the lease caused me to be forced to sign it again which added a month to my year lease. When I moved out, I was shorted nearly my entire security deposit without explanation. All I know was that I was charged $70 to patch two spots on the wall, (because I removed command strips and it pulled painted wallpaper from rotted wall) and $20 for missing cabinet handle (which was never there to begin with). Out of $1700 deposit, I only got $660 back. No comment or explanation. I also cleaned up backyard, and hauled away several loads of brush and trash.”
"Maintenance issues were frequent. Once a month we would not have hot water or water at all building-wide, with little to no communication on the issue. Power outages, limbs falling out of trees on the property. A tree fell over through a fence and blocked an entrance to the parking lot, and it wasn't removed for 2 weeks. Took weeks to get the internet hooked up because Jey was unresponsive to the cable company. Can't get Metronet fiber because Jey won't talk to them. Jey would enter my apartment unannounced, frequently, including once walking in on me in my underwear. I had to install security cameras to document this behavior. My toilet tank broke because it was installed improperly and the tank was rubbing against the wall, and Jey said I "used the toilet improperly" and said I would have to pay for the repair. It was not repaired for over 2 weeks. This was the only toilet in my apartment, so I had to go to a local restaurant to use the bathroom. 7 months into a 12-month lease, a pet rent fee was added to my account on the online rent payment system. My signed lease did not mention a pet rent, at all. When I brought this up, Jey said there was a "typo" in my lease. There's no such thing as a typo in a signed contract. When I refused to pay these illegal fees, he added late fees to my account and then took those late fees out of my deposit. Jey took the house across from the apartment building and listed it on AirBnB, so there were loud wild parties every weekend, even during covid. And there's no sound insolation on exterior walls, at all, so I knew every song that was being played, even though it was on the other side of a small driveway. I was an ideal tenant. Paid my rent on time. Never threw loud parties. Kept my place clean and quiet. Jey always treated me like I was the biggest bother in the whole world. Jey always looks like he's having the worst time, even when giving tours to prospective new tenants. My sincere hope is that he really is having the worst time, all the time because that's exactly what he deserves. Don't rent from Jey Marks or Urban Vigor. And don't use the rent from them on AirBnB."
“Wassmer is a slum lord, plain and simple. Lynne Dunn manages some of his properties for him and will be your main point of contact. If you’ve never rented before, she might seem okay, but let me assure you: she is useless. Her job, as far as I can tell, is to make as much money for Wassmer as possible without any consideration for basic renter’s rights. There is no maintenance ever so good luck if something breaks or there are bugs (which happens often)! Lynne will either ignore you or tell you to take care of it yourself. Sometimes, she will say she’s sending someone out and nothing happens. The fixture remains broken and contacting her again does not help. All the workmanship in the apartments is shoddy and the roof leaks all the time. The sink is constantly clogging, the oven never works right, and the neighbors are always throwing huge parties which I guess isn’t the landlord’s fault exactly but it isn’t a great situation. Expect to see empty beer cans and broken bottles in the parking lot at all times along with the overflowing trash bins, roaches, and one time, actual raw sewage coming up from the ground! That was a fun week. Overall, a terrible place to live. Would not recommend. The landlord and the property manager aren’t good people. Sorry to whoever is renting this place after us! Wish I could’ve warned you.”
"My landlord owns several properties on campus, and the one I rent is next door to another one of his properties (so I've seen the condition of both). Both houses are quite old, built in the 20s, and while that's not necessarily an issue in itself, they have been maintained VERY poorly by the landlord. In many parts of the house, the flooring is mismatched and uneven, and in some cases the walls are literally crumbling apart. A couple months after we moved in we noticed that the kitchen ceiling would leak after the upstairs shower was used, as well as a large (and slowly expanding) crack in the ceiling where this was happening. Landlord was notified immediately, but it took over 4 months to resolve this issue. As with any maintenance issues (there were many others), Gary would always use a band-aid, half-assed solution at first. He eventually sent a 'plumber' over (who we found out wasn't even a licensed plumber and just did it as a side gig while he worked at the Apple store, yup) who temporarily fixed the leak but after about a week we had problems yet again. The house is very poorly insulated, with doors and most windows having visible gaps in them, as well as some visible gaps in the flooring (where you can see to the outside). Needless to say this was a major hassle during the winter time, and it made our heating costs skyrocket. Gary refused to take responsibility for this or pay for any of the heat bill since it was "our job" to better insulate the house (??). There is also a ridiculous amount of space, especially in the crawlspace under the house and in the attic, for pests to live unhindered. We've seen mice, opossums, and even a bat once. Gary also eschews the responsibility of dealing with these other than haphazardly placing a few mouse traps every once in a while, even though our lease specifically states that pest issues are his responsibility. Last but certainly not least, he has several times entered the house unannounced, without waiting for someone to answer the door. On one of those occasions as well, he proceeded to enter the bathroom without knocking, which is a major no-no. He has been rude to me several times over text after I've made maintenance inquiries, and is overall just an extremely skeezy guy. The ONLY reason this house (and likely many of his other properties) hasn't had to be remodeled completely is because Gary has a constant supply of desperate college kids looking for housing on campus. He is a master at taking advantage of this demographic, who have little time or the capacity to deal with the severity of issues this house has."
“Was under the impression (for ~6 months) that my rent was $750+$25 pet fee, totaling $775. This is what I paid each month from Feb-Aug. In August I was informed by the office manager that my rent was actually $775+$25 per fee, totaling $800. And informed me I was accumulating a tab due to paying $25 less each month (again, for 6 months, without any correction from office management). The lease was mis-worded, essentially. So my rent “went up”, and I had to back pay my “debt”. While unemployed in a pandemic. Half of the outlets don’t work, some light switches don’t have covers, the towel racks and toilet paper holders aren’t securely attached and regular come off the wall. Roaches. Just… Roaches. The walls are so thin that I’ve heard every conversation my neighbors have had in 12 months. The dumpsters are regularly overflowing with trash on the sidewalks. I could go on but I have to literally go meet the moving truck right now. Don’t live here. (However, much respect to the seemingly-only maintenance man on the property. He works extremely hard and was always very helpful with issues).”
“Bob Waller is the worst landlord I have ever had to date. He sent out evictions to four people in my neighborhood and the day before the court date he had his maintenance man go around and tell the tenants that the court date was pushed back a week. This was a lie in hopes that they wouldn’t show up for the original court date. The entire two years that I’ve been here he has never lifted a finger to find anything, and threatened me with eviction when I tried to politely and professionally push the issue. This is only the surface of the problems I have had with this slumlord. If you ever take any advice in life, please, please, do not rent from Bob Waller.”
“It's been many years since I rented from Dix Brown, but I saw that he was reviewed on here and, honestly, was surprised he's still in the landlording hustle. But given what I've read about him, I think it's still important to leave this review because his approach as a landlord should be seen as a pattern and not an anomaly. Dix (and/or his company, Dixon Electric) bought the house me and two of my friends were living in some time through the lease of our second year. He immediately came in with some folks and cut a gigantic hole in our kitchen ceiling because... honestly, I don't remember. Maybe something actually needed repaired. But the key here is that they just cut a whole in the drywall of the ceiling that was large enough to probably drop a sedan through. And then they left. They left our kitchen covered in drywall dust. They left the hole literally for the rest of our tenure of that year (we all moved out after that year). We asked him if he was gonna ever come back and finish whatever he was fixing, and.. honestly, I don't remember what the answer was. What I remember was seeing squirrels perched up at the lip of the hole in the kitchen, watching me eat cereal. I remember how long it took to clean up the drywall. I remember him leaving shitty voicemails threatening us because we hadn't paid rent (because we foolishly believed we could withhold rent to leverage him to fix the kitchen ceiling - don't do that without consulting some kind of legal counsel, btw). It was pretty slummy. As shitty as my tenant experience was while Dix Brown was my landlord, I will say this: we cleaned the hell out of that apartment, and he did return our entire security deposit when we moved out. I'll give him that. But I would never rent from him again. I'd rather sleep in my car than roll those dice.”
"They are a horrendous property management company! I have needed a new HVAC unit since we moved in 3 summers ago. Every summer I have had to call multiple times to have them come fix it. They’ve done “bandaid” type fixes the previous two summers but are finally supposed to be replacing the unit except it has now been discovered that the piping throughout the entire home has been done incorrectly and my HAVC unit has to be put on hold until that is addressed. However, about a month ago I had to call them to send a plumber out because I had sewage (that has came up my kitchen sink ever since I moved in anytime I run my washing machine) began coming up through my bathtub and toilet suddenly. They have now added a fee of $299 to my account saying that it was my fault the sewage was backed up. It was NOT! The piping throughout the entire home is messed up! I had a sudden gas leak in my hot water heater towards the end of winter/early spring that I had to call the emergency maintenance line and was told that it wasn’t an emergency so I would have to wait until they became available to come out and fix it. After getting advice from a friends husband who is a local firefighter, my three very young children and I had to evacuate immediately and the fire department had to come out to address the leak. The property management company acted like it was no big deal but the firemen told me that had my children and I went to bed that night we potentially may not have woken up the next morning. While the firemen were here they checked the smoke detectors and found that if there ever were a fire, the smoke detectors that we had would not have even worked they were so outdated. The firemen were so kind and installed updated ones free of charge along with a CO2 detector. This company is quick to tack on any charge they possibly can but gives tons of kickback if repairs are ever needed. The employees are always very rude and never easy to work with. I do NOT recommend anyone renting through them!"
"Steve House is a slum lord, plain and simple. His properties are dilapidated, below code, and willfully neglected. He often operates by cash with no printed lease, which leaves his more vulnerable tenants without any legal footing. I lived in two of his properties and have been inside many. They are roach infested, have black mold, multiple leaks, and are a serious health hazard. When told about the roaches for the ninth time, Steve House would respond that “every house in Lexington has roaches”. The building I used to occupy currently has a condemned sign on the front door, and multiple residents living inside with no where to go."
"Obvious slumlord. One of the bedrooms was a converted closet, the house barely kept any heat in the winter, and Trump supporting property managers would enter the home unannounced without giving 24 hour notice on several occasions to berate tenants. Wanted us to re-sign the lease less than 6 months in and when we decided not to they began showing the house nearly every day for months, having strangers in our home quite frequently. No privacy, no respect, and obvious money-grabbers. Don’t recommend, also the property owner lives out of state so that’s an extra layer of bs."