"My landlord owns several properties on campus, and the one I rent is next door to another one of his properties (so I've seen the condition of both). Both houses are quite old, built in the 20s, and while that's not necessarily an issue in itself, they have been maintained VERY poorly by the landlord. In many parts of the house, the flooring is mismatched and uneven, and in some cases the walls are literally crumbling apart. A couple months after we moved in we noticed that the kitchen ceiling would leak after the upstairs shower was used, as well as a large (and slowly expanding) crack in the ceiling where this was happening. Landlord was notified immediately, but it took over 4 months to resolve this issue. As with any maintenance issues (there were many others), Gary would always use a band-aid, half-assed solution at first. He eventually sent a 'plumber' over (who we found out wasn't even a licensed plumber and just did it as a side gig while he worked at the Apple store, yup) who temporarily fixed the leak but after about a week we had problems yet again. The house is very poorly insulated, with doors and most windows having visible gaps in them, as well as some visible gaps in the flooring (where you can see to the outside). Needless to say this was a major hassle during the winter time, and it made our heating costs skyrocket. Gary refused to take responsibility for this or pay for any of the heat bill since it was "our job" to better insulate the house (??). There is also a ridiculous amount of space, especially in the crawlspace under the house and in the attic, for pests to live unhindered. We've seen mice, opossums, and even a bat once. Gary also eschews the responsibility of dealing with these other than haphazardly placing a few mouse traps every once in a while, even though our lease specifically states that pest issues are his responsibility. Last but certainly not least, he has several times entered the house unannounced, without waiting for someone to answer the door. On one of those occasions as well, he proceeded to enter the bathroom without knocking, which is a major no-no. He has been rude to me several times over text after I've made maintenance inquiries, and is overall just an extremely skeezy guy. The ONLY reason this house (and likely many of his other properties) hasn't had to be remodeled completely is because Gary has a constant supply of desperate college kids looking for housing on campus. He is a master at taking advantage of this demographic, who have little time or the capacity to deal with the severity of issues this house has."
“Was under the impression (for ~6 months) that my rent was $750+$25 pet fee, totaling $775. This is what I paid each month from Feb-Aug. In August I was informed by the office manager that my rent was actually $775+$25 per fee, totaling $800. And informed me I was accumulating a tab due to paying $25 less each month (again, for 6 months, without any correction from office management). The lease was mis-worded, essentially. So my rent “went up”, and I had to back pay my “debt”. While unemployed in a pandemic. Half of the outlets don’t work, some light switches don’t have covers, the towel racks and toilet paper holders aren’t securely attached and regular come off the wall. Roaches. Just… Roaches. The walls are so thin that I’ve heard every conversation my neighbors have had in 12 months. The dumpsters are regularly overflowing with trash on the sidewalks. I could go on but I have to literally go meet the moving truck right now. Don’t live here. (However, much respect to the seemingly-only maintenance man on the property. He works extremely hard and was always very helpful with issues).”
“Bob Waller is the worst landlord I have ever had to date. He sent out evictions to four people in my neighborhood and the day before the court date he had his maintenance man go around and tell the tenants that the court date was pushed back a week. This was a lie in hopes that they wouldn’t show up for the original court date. The entire two years that I’ve been here he has never lifted a finger to find anything, and threatened me with eviction when I tried to politely and professionally push the issue. This is only the surface of the problems I have had with this slumlord. If you ever take any advice in life, please, please, do not rent from Bob Waller.”
“It's been many years since I rented from Dix Brown, but I saw that he was reviewed on here and, honestly, was surprised he's still in the landlording hustle. But given what I've read about him, I think it's still important to leave this review because his approach as a landlord should be seen as a pattern and not an anomaly. Dix (and/or his company, Dixon Electric) bought the house me and two of my friends were living in some time through the lease of our second year. He immediately came in with some folks and cut a gigantic hole in our kitchen ceiling because... honestly, I don't remember. Maybe something actually needed repaired. But the key here is that they just cut a whole in the drywall of the ceiling that was large enough to probably drop a sedan through. And then they left. They left our kitchen covered in drywall dust. They left the hole literally for the rest of our tenure of that year (we all moved out after that year). We asked him if he was gonna ever come back and finish whatever he was fixing, and.. honestly, I don't remember what the answer was. What I remember was seeing squirrels perched up at the lip of the hole in the kitchen, watching me eat cereal. I remember how long it took to clean up the drywall. I remember him leaving shitty voicemails threatening us because we hadn't paid rent (because we foolishly believed we could withhold rent to leverage him to fix the kitchen ceiling - don't do that without consulting some kind of legal counsel, btw). It was pretty slummy. As shitty as my tenant experience was while Dix Brown was my landlord, I will say this: we cleaned the hell out of that apartment, and he did return our entire security deposit when we moved out. I'll give him that. But I would never rent from him again. I'd rather sleep in my car than roll those dice.”
"They are a horrendous property management company! I have needed a new HVAC unit since we moved in 3 summers ago. Every summer I have had to call multiple times to have them come fix it. They’ve done “bandaid” type fixes the previous two summers but are finally supposed to be replacing the unit except it has now been discovered that the piping throughout the entire home has been done incorrectly and my HAVC unit has to be put on hold until that is addressed. However, about a month ago I had to call them to send a plumber out because I had sewage (that has came up my kitchen sink ever since I moved in anytime I run my washing machine) began coming up through my bathtub and toilet suddenly. They have now added a fee of $299 to my account saying that it was my fault the sewage was backed up. It was NOT! The piping throughout the entire home is messed up! I had a sudden gas leak in my hot water heater towards the end of winter/early spring that I had to call the emergency maintenance line and was told that it wasn’t an emergency so I would have to wait until they became available to come out and fix it. After getting advice from a friends husband who is a local firefighter, my three very young children and I had to evacuate immediately and the fire department had to come out to address the leak. The property management company acted like it was no big deal but the firemen told me that had my children and I went to bed that night we potentially may not have woken up the next morning. While the firemen were here they checked the smoke detectors and found that if there ever were a fire, the smoke detectors that we had would not have even worked they were so outdated. The firemen were so kind and installed updated ones free of charge along with a CO2 detector. This company is quick to tack on any charge they possibly can but gives tons of kickback if repairs are ever needed. The employees are always very rude and never easy to work with. I do NOT recommend anyone renting through them!"
"Steve House is a slum lord, plain and simple. His properties are dilapidated, below code, and willfully neglected. He often operates by cash with no printed lease, which leaves his more vulnerable tenants without any legal footing. I lived in two of his properties and have been inside many. They are roach infested, have black mold, multiple leaks, and are a serious health hazard. When told about the roaches for the ninth time, Steve House would respond that “every house in Lexington has roaches”. The building I used to occupy currently has a condemned sign on the front door, and multiple residents living inside with no where to go."
"Obvious slumlord. One of the bedrooms was a converted closet, the house barely kept any heat in the winter, and Trump supporting property managers would enter the home unannounced without giving 24 hour notice on several occasions to berate tenants. Wanted us to re-sign the lease less than 6 months in and when we decided not to they began showing the house nearly every day for months, having strangers in our home quite frequently. No privacy, no respect, and obvious money-grabbers. Don’t recommend, also the property owner lives out of state so that’s an extra layer of bs."
"Robert Powell is scum and an exploitative landlord/lawyer who preys on tenants. When I moved in the previous tenants were still moving out despite being told to be out by a certain time, this meant that Robert did not do a walkthrough between tenants, despite there being extensive damage to carpets and walls which would later be blamed on me. The main issues were that we went without heat between November and January…yes, we literally did not have heat and Robert stalled on trying to get us a replacement heater for months without offering to reduce rent or provide any recourse. Then, on top of that, in the summer our AC went out and Robert spent a week trying to weasel his way out of fixing it when the median average temperature was above 95 degrees. The final point is that he took our entire deposit for bullshit reasons including taking out money for completing maintenance on the house. He then proceeded to take our deposit money and spruce up the house for the next tenants. 0/10 wouldn’t recommend, stay away from this exploitative cockroach."
"This man, my former landlord, current UK History professor, should be held accountable for his actions of being an extremely exploitative, money-hungry, racist, and sexist landlord. Please avoid 428 E Maxwell Street and any of his properties. His lease may be tempting. He does not require a co-signer, previous rental or landlord references, employment info, and does not do credit/background checks. Allows pets. This was good for me as a student moving into their first housing, however, in hindsight, I should have seen these as red flags. Before delving into house issues, let me speak on the character of this wretched man. He is explicitly racist in saying when we first met that women from my (Muslim, Middle Eastern) country are oppressed by the tradition of wearing headscarves. He talked at me for hours, a Middle Eastern woman, lecturing me on what was good in the history of my country and people of my gender. Previous female tenants have also complained about him coming into their units without warning or notice, and one has even complained of personal items (intimate personal items…) being moved around and misplaced. He also treats his female tenants differently, and female of color tenants differently, often very dismissive and treating us like we do not know anything and are dumb. We are not, I was not, taken seriously about anything. Now, the house. I lived on 428 E Maxwell Street. It is the decrepit red house across from Michlers nursery and Kentucky Native Cafe. Upon moving in, I was confronted with a disgusting apartment that smelled so intensely of animals (and their shit) due to the previous tenants who owned 10+ pets including many cats and many dogs. It is honestly too traumatic to go into details of having to figure out what to do. The place was inhospitable. Shortly after, I discovered there were squirrels living in the walls. This was a months+ ordeal to get rid of them. During this process, the animal control person discovered there was more shit literally inside the walls. I also could smell dog shit in other parts of the unit (likely lodged in between another set of walls). The house has been on the brink of condemnation before, and has been called on MANY code violations in its years. Fake AC vents are screwed into the walls. I'm sure the fire alarm does not work. There was a problem of rats. Why does animal control recognize this house? I suffered from mysterious spider bites. Undoubtedly there was mold growing, and likely a host of other toxins leeching. The windows had no screens. Many windows would not open or close properly. The door is on its last legs of life. The house door has been kicked in many times. Burglaries have occurred many times in this house, once during my living there but in a different unit. When the summer began I discovered that the AC did not work. That never got fixed despite my desperate pleas to have my basic human right of livable temperatures be met. I lived in the attic. We are talking 85-90 degrees inside with a broken AC shooing in hot air. There were only 2 tiny vents for 1000+ sqft. He made me go and buy a fan. That was the solution. There were many holes in the floorboards. Big enough for a child to fall through. Holes in the walls revealing the outdoors. The walls had many holes in them, likely from former domestic violence incidents. The floors paint were half scratched off. The bathroom sink was missing a leg and the sink never drained. The bathroom ceiling could not fit a tall person in it. The shower was also on its last legs of life. The entire house is on its last legs of life. I wish nothing but for the house to burn down and for this man to lose every cent of wealth he's extracted from tenants. David Olster is a filthy scumbag. It is a shame he is employed by the University of Kentucky. I am likely forgetting many things. Oh, when I moved out, he threw my deposit check at me. A deposit check I had to beg for and threaten lawyers on my side in order to get it back. Once he realized it would be more expensive to take me to court than to just give me my deposit back, he gave it back. He has no moral compass. His desire to exploit and flip a profit, even if it is $10, is greater than his understanding of human beings' human rights, basic needs, and survival. He told me on many occasions that it would be better if I moved out of the unit far before my lease was set to be over. He has made me cry and get angry with anxiety on multiple occasions due to his dismissal of my requests for ^ these things to be changed and fixed. This housing and his behavior dramatically worsened my mental health. He has also expressed to me that he is very wealthy. Last thoughts: when I moved in, the oven did not work and the knobs were broken. The sink faucet was completely detached from the sink plumbing. The refrigerator had broken shelving. A move-in cleaning company had to be hired to clean out the place and after I moved in, I spent hours and $$$ cleaning the place myself to make it livable. The moving company was disgusted and could hardly breathe when they came in. I just wanted it to be livable. Just livable. We are talking a very meager and simple "livable" standard here. He never did a walk-in when we moved in despite for one when I asked. I don't think he's spent any time in the unit. When I got my deposit back at the end, however, we did do a walk-through, and he seemed disgusted by the state it was in, despite me adding property value to it by re-painting the walls, thoroughly cleaning as much as I could humanly stand when I moved in, and leaving lights and a fan for the next tenant. This was nothing short of a slum house. I do not forgive myself for moving here. I would rather be in debt than to degrade myself to such dehumanizing living conditions and dehumanizing power exploitative controlling landlord again. AVOID!"
"I lived in the attic apartment at 411 East Maxwell from August 2015 to July 2016 while I finished up my last year of grad school at UK. It was disgusting when I moved in. I had to do a ton of cleaning because the landlord leaves it up to the previous tenant to clean. I heard squirrels constantly running around in the walls and under the floor. The heat never worked, instead of an actual heating system there was an insert- but it wasn’t inserted in the wall, it just sat out. Anyway it didn’t work so they brought me a space heater. The apartment was pretty large for a one bedroom so that one space heater was not enough, I had to buy a couple more and hope that I didn’t short out the electricity all winter long. At the time I was living there, Phil used a property manager (Tamara, I think? Can’t remember her name). She was a nice person but all the maintenance stuff was so sloppy. At one point my living room window broke, due to the ancient wood framing around it. I had to live with a piece of cardboard in the window for a couple weeks while she figured it out. There were 2 particularly awful incidents while I lived there that make this place the official worst place I have ever lived (and this is from someone who has moved around a lot and been renting for 20 years). The first was the bathroom plumbing. The neighbor downstairs kept calling her to say that they had water leaking from their ceiling (so below my apartment). But I was really careful not to get water on the floor. They kept accusing me of splashing water out of the tub when taking a bath- but it was OBVIOUSLY something with the pipes inside the building- I would surround the tub with towels and be super careful- but then they would still text me to say the neighbors had water coming in. It got worse the longer I lived there. I stopped taking baths because that seemed to be when the issues happened- but then by the last couple months I was there it was happening even when I took very quick showers. At one point the manager came with a plumber- he was messing with the toilet and didn’t see anything. They kept accusing me of just being messy when I definitely was not. I felt really bad for my downstairs neighbors but I had to be able to shower. The bathroom floor was super spongy and discolored from previous water damage. Near the end of the time I lived there the people in the first floor apartment had some major water leaking in (from my place or the 2nd floor- I don’t know) and it ruined a bunch of their stuff. The second awful thing was when I was moving out. I was moving out of state so had arranged with the manager to do my walk through the day before I would be leaving since I would head out at like 6:00 am the next day. All my stuff had been shipped out already, I was just living in the bedroom on an air mattress with my cats for the last couple days. She showed up for the final walk through and I said something about how the stuff in the bedroom would be gone when I left in the morning. She said, “well the new tenants are on their way over, they’ll be here in 15 minutes”. I was SO PISSED. I had specifically set it up with her (via text, I still had the texts on my phone and showed her) so that we’d do the walk through the afternoon before I had to leave town. But then there was nothing I could do about it. The new tenant showed up with her truck and a bunch of people to help her move in. I just stayed in the bedroom and waited for them to finish, then I spent a strange night surrounded by this other person’s stuff. Also- I never received any pro rated rent or anything for that, even though I was leaving the day before my lease was up so the apartment was still legally mine. Do not rent from PVH Real Estate. It was a year of things being a total shit show and I could not wait to get out of there."