"Maintenance issues were frequent. Once a month we would not have hot water or water at all building-wide, with little to no communication on the issue. Power outages, limbs falling out of trees on the property. A tree fell over through a fence and blocked an entrance to the parking lot, and it wasn't removed for 2 weeks. Took weeks to get the internet hooked up because Jey was unresponsive to the cable company. Can't get Metronet fiber because Jey won't talk to them. Jey would enter my apartment unannounced, frequently, including once walking in on me in my underwear. I had to install security cameras to document this behavior. My toilet tank broke because it was installed improperly and the tank was rubbing against the wall, and Jey said I "used the toilet improperly" and said I would have to pay for the repair. It was not repaired for over 2 weeks. This was the only toilet in my apartment, so I had to go to a local restaurant to use the bathroom. 7 months into a 12-month lease, a pet rent fee was added to my account on the online rent payment system. My signed lease did not mention a pet rent, at all. When I brought this up, Jey said there was a "typo" in my lease. There's no such thing as a typo in a signed contract. When I refused to pay these illegal fees, he added late fees to my account and then took those late fees out of my deposit. Jey took the house across from the apartment building and listed it on AirBnB, so there were loud wild parties every weekend, even during covid. And there's no sound insolation on exterior walls, at all, so I knew every song that was being played, even though it was on the other side of a small driveway. I was an ideal tenant. Paid my rent on time. Never threw loud parties. Kept my place clean and quiet. Jey always treated me like I was the biggest bother in the whole world. Jey always looks like he's having the worst time, even when giving tours to prospective new tenants. My sincere hope is that he really is having the worst time, all the time because that's exactly what he deserves. Don't rent from Jey Marks or Urban Vigor. And don't use the rent from them on AirBnB."
Tag: hidden fees
Review of Brandywine Apartments by NoThanks
"Overall, this place is decent. They were a little over the top with the "threatening" letters (people not picking up their pet waste, having stuff on their balcony, all the way down to having single broken window blinds) that were sent out to the entire building/complex. Lots of annoying small hidden fees (had to pay for a gym access card, pool band, etc), and the mail system was pretty awful (they say they are checked in/signed for, but really you just walk in and take a package off the shelf, so in theory anyone could take anything- I never signed for a single one). The apartment itself was in good shape, never had pest problems or anything, and the community was pretty quiet/safe. I had a few maintenance problems which was hard to get ahold of someone (they have no contact/ emergency line after hours), but once I was able to submit a request it was dealt with quickly. Overall I would recommend it as it was a good value for the rent price."