Review of Brandywine Apartments – Tates Creek, 40515
“Overall, this place is decent. They were a little over the top with the “threatening” letters (people not picking up their pet waste, having stuff on their balcony, all the way down to having single broken window blinds) that were sent out to the entire building/complex. Lots of annoying small hidden fees (had to pay for a gym access card, pool band, etc), and the mail system was pretty awful (they say they are checked in/signed for, but really you just walk in and take a package off the shelf, so in theory anyone could take anything- I never signed for a single one). The apartment itself was in good shape, never had pest problems or anything, and the community was pretty quiet/safe. I had a few maintenance problems which was hard to get ahold of someone (they have no contact/ emergency line after hours), but once I was able to submit a request it was dealt with quickly. Overall I would recommend it as it was a good value for the rent price.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 2 years |
| 3. Are you still renting here? | No |
| 4. What is your monthly rent? | $600-700 |
| 5. My rental space was in good condition when I moved in. | 4 – agree |
| 6. I have not had issues with pests. | 4 – agree |
| 7. Maintenance issues are dealt with in a timely manner. | 2 – disagree |
| 8. My landlord is pleasant and respectful. | 2 – disagree |
| 9. My landlord responds to messages within… | 24 hours |
| 10. Has your landlord ever entered your rental space with less than 24 hours’ notice? | No |
| 11. Has your landlord ever entered your rental space unannounced? | No |
| 12. Have you ever felt unsafe in your rental space because of your landlord? | No |
| 13. My landlord explained important lease items to me. | 4 – agree |
| 14. Has your landlord ever broken any lease agreements? | No |
| 15. How much of your security deposit did your landlord return? | more than 50% |
| 16. My landlord kept a portion of my security deposit, but they were justified. | 4 – agree |
The Lexington Tenant Review 