Tag: pests

Review of Expert Property Management by sobroadwayanon

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“When I first moved into the house with my roommate the property management company had just bought, they had done some work to make it fit for living but some was not finished including roofing and cooling. Our front door lock was broken for some months when we first moved in and took a long time for them to send round a repairman even after we had a home invasion incident. Later, when I had to leave and had someone take over my lease I asked about the security deposit and they said it was their policy for previous tenants to get their deposit back from the new tenant taking over and obviously with no help from the landlord I did not get it back. Even though rent was pretty reasonable back then [2016-2017], it's still $375 I new saw again. Now, when I look at rental listings in Lexington in 22-23, I see this company is also the only one charging a "move-in fee" of $250 along with an application fee of $75. Be wary of them!”

Review of Expert Property Management by dlp789

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“Didn’t care about my safety or the safety of the home. Agreed to fix issues when I moved in but never did. Was very legitimate safety issues. Called. Left messages. Sent letters. Didn’t care. Totally disregarded my humanity, and safety with no response to my losses but when I had to move tried to hurt me financially and in finding a safe home. Debra does not care about people just about money.”

Review of Kentucky Life Property Management by mks

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“You basically never heard from the property manager after you signed your lease. They were decent at responding to maintenance requests in the online portal, but you could never get a hold of them via office phone. The only reason I'm doing this review is to let you all know that 262 Kalmia Avenue is INFESTED WITH ROACHES. I kept my unit clean and they sprayed once a month, but it was still so bad after months of spraying. Probably killed 10 roaches a day for months. I wouldn't rent there if I were you."

Review of Misty Marcum / Brokenfork by bonnaroo365

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“Misty has always been super responsive to messages but honestly nothing ever comes out of what we discuss. Our rent was raised more than the agreed-upon terms, we’ve had cockroaches for almost an entire year, and in the last six months, we’ve spent over a month without hot water and heat. Routine maintenance is never addressed.”

Review of David Sparks by anonymouslexingtonian

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“House has been barely maintained. Overgrown bushes. Had to ask for months of parking in mud by both me, my roommate, and upstairs neighbors (we share a duplex) to get the driveway re-graveled. He basically gaslights us when we bring up maintenance problems that were pre-existing before move-in that have only worsened in the past year. Examples: brown stained ceiling tiles in the bathroom. Gnats. Black mold in the basement he only addressed after my roommate tried to report him. Broken washer in the basement. Blaming us for some plumbing issues that are actually only due to the house being 100 years old and barely maintained. Outdated appliances including washer/dryer and a/c units. Cracked glass in windows that he won’t replace. Painted over shower; paint has no place on a shower lol and it peels (as of course it would) due to moisture. Poor air ventilation but most windows can’t be opened because they are covered in so many layers of paint - functional windows only open up a few inches. Most windows don’t have screens anyway. Locks have obviously never been replaced between tenants - until the kitchen door lock got irreparably jammed that he had to replace the lock in its entirety. It is rare that he acknowledges let alone follows through on maintenance requests. Water is very low pressure. Heating is an old furnace decades old that is irreplaceable- once it goes out the place will simply have no heat. No plans to fix that, only to sell. Puts huge (several feet across) political signs in the yard. Doesn’t use modern payment options, have to drop off a check. Also, his son is the constable; 3rd district. It feels like that should be illegal but I guess it’s not! Is certainly fishy though! The constable’s office is located at 224 E High Street. That building is also barely maintained. The driveway is itching to give its victims (tenants) flat tires. In fact, the constable doesn’t even park in the back lot attached to the driveway; he parks in the post office’s lot across the street. Clearly, he’s aware that it’s unacceptable!”

Review of Lexington Rental Homes by A

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“Upon walkthrough, several notes of broken parts, stains, and other imperfections were noted. However, at the end of the lease, these very things were used to withhold the security deposit. Throughout my time renting there, I had mice and that problem was never fixed. The appliances were in horrible condition and the backyard was overgrown with poison ivy and the entire place looked as if no one had lived there in several years. Getting ahold of the property manager was nearly impossible, especially once he recognized your number as someone who would bring up problems. This company and its staff only care about the money, and will say anything to bring it in and do whatever to prevent you from keeping any of it.”

Review of Alex Milani (Victory Property Group) by A

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“The apartment had recently been redone, but it seemed only halfway done. The washer was replaced, but the laundry room flooded and was filled with mold. Safety concerns went unanswered by this landlord. Lights in the parking lot were out and took several months to replace. A fellow tenant had a car part stolen and cars along the street were being broken into every other night. In the pitch black, people who did not live in the complex roamed around the apartment and stared into windows. None of these legitimate safety concerns seemed to warrant an immediate solution for Mr. Milani. The apartment itself, not to mention the above-mentioned concerns, certainly weren't worth paying $700 per month for over a year.”

Review of Stuart Lowenthal by Thing3

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“Multiple units in the house, maintenance work that impacts everyone are not communicated spanning from noise disturbances from hammering on the exterior to entering my unit and cutting holes in the ceiling. In my time here I've had leaking pipes drench my belongs, bats enter my bedroom through unrepaired holes in the ceiling at night, removed gas leak advisories tags placed on our stove by Columbia Gas to delay repairing it, unflushable toilet for a couple weeks, and zero parking within a block of the residence due to construction (not fault of the landlord but no solutions offered). Old home hasn't been updated in years and the owner is resistant to spending funds for big repairs for quality of life.”

Review of Expert Property Management by wright01

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“Unfortunately, I have had issues with the property company since the beginning of my renting process. Disclaimer, I didn't have many options in my price range and had to move on short notice, which is why I was stuck with them. Additionally, they only offer 12-month leases for most of their properties. They didn't let me tour before signing the lease, citing Covid restrictions but wouldn't let me see it even in a socially distanced setting, only after I had paid the deposit and signed the lease. The lease was also an issue at first. I have a doctor-certified emotional support animal that I let them know about at the very beginning. It took about three different drafts of the lease before they correctly added the information for my animal and removed the pet deposit requirement, as per the law. I moved in and the floor was crooked, the windows were not sealed or treated, with wind coming in through the cracks. The doors were also crooked with gaps at the bottom that let air in. I paid 9/12 months rent upfront but was still charged late fees on the first of every month for four months and I had to call each time to get them removed. I suspected an animal was living in my attic, so I put in a maintenance request and was told someone would come check but never heard back. My electric bill 3x the average in the area every single month, even though I used the bare minimum heating and cooling because the windows and doors were incorrectly sealed. During one winter month, my electric bill was over $300 and I still had to put blankets in my windows to keep the wind out. Two weeks before the end of my lease, a plumbing issue revealed itself that should have been caught by the inspection before I moved in, as the plumber told me the entire shower piping was done incorrectly. They took a full week and three different plumbers to fix my shower, and it was still done wrong and took another week to get completely fixed. I was without a shower in my one-bathroom apartment for the entire last two weeks of my lease, with no effort to compensate me for my trouble or provide any alternatives while the issue was being fixed. I deep cleaned the apartment and left it spotless at the end of the lease, but was still charged $150 dollars from my security deposit for "cleaning counters and floors" according to the management office. According to Kentucky state law, refusing to provide a tenant with safe and inhabitable housing is grounds for a lawsuit, but unfortunately, many people in my position do not have the time or resources required to go after such powerful companies. This company does not care about renters, they are only trying to make a quick buck from vulnerable college students."

Review of Clays Mill Townhomes by madssy

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“They gaslight you when you ask to fix anything. They didn’t give me a sticker to park in our parking lot and someone hit my car. They then asked for OUR wi-fi password to set up the security cameras. We have BLACK MOLD and people are getting purposely evicted so they don’t have to stay here. There are holes and dents, and terrible carpet throughout the townhome and we already know they’re going to take our whole deposit when we move next week (we ended our lease early).”