“Place was filthy, damaged and pest-ridden when I moved in. Backyard overgrown, rent was nearly 50% higher than similar houses in better condition in the same neighborhood. Lock to the laundry room was on backward, had to remove the knob to gain entrance, mold and mildew everywhere, strong odor of cat urine dominated the house. Bathroom floor sagged, and everything in the house is the lowest quality available. Had to install cabinet handles, (some missing) and scrub the entire house prior to living there. Some mysterious error on the lease caused me to be forced to sign it again which added a month to my year lease. When I moved out, I was shorted nearly my entire security deposit without explanation. All I know was that I was charged $70 to patch two spots on the wall, (because I removed command strips and it pulled painted wallpaper from rotted wall) and $20 for missing cabinet handle (which was never there to begin with). Out of $1700 deposit, I only got $660 back. No comment or explanation. I also cleaned up backyard, and hauled away several loads of brush and trash.”
“The building had several fires in the three years we lived here. During one where the whole building was evacuated, the fire department said the apartment complex would be contacting everyone to let us know what was going on and when it was safe to return. They never did. They also constantly try to blame us for trash in the common areas that aren’t ours and leave threatening letters on our door demanding that we deal with it. Recently they blamed us for leaving trash by the compactor but never gave us a notice that we owed any money. We received an email with no information telling us we were overdue to pay and that we needed to give them an unspecified amount of money. When you try to clarify and ask questions about any of this, they will blatantly ignore you. They also do SEVERAL inspections a year and did not follow any covid precautions when entering resident units during the outbreak.”
Overall, I would not rent from Burton Property again. While Micah made some generous accommodations for us during a frantic period of time during the pandemic, the lack of communication and professionalism were serious problems and threatened our safety and security. If I could have gone above his head to whoever actually owns Burton Property (we never met or contacted anyone with the name Burton or even had any idea how we could find this info), I would have reported Micah and how his behavior comes across to tenants. If you want a very, very hands-off, independent renting experience, then Micah and Burton Property might be right for you, but if you need any information, communication, or assistance whatsoever, then I say godspeed to you, and may your prayers fall upon ears more acute than Micah Poston's.
“It was a cheap place to rent, so that's why I went for it. I was asleep in bed one day (no work that day!), and I woke up hearing keys in the door and my landlord starts to open the door. I had to yell to him not to come in, and he luckily closed the door and left. I couldn't help but wonder how often this happened when I wasn't home, since this was an unscheduled day off for me. Another time, I had just gotten out of the shower and he did the same thing. I was still in the bathroom and had to yell at him I just got out of the shower and he left. What gives? The lease stated he was to give you 48-hour notice before coming into your apartment, but I wasn't afforded that luxury. I texted him after that incident and told him he needs to text me in advance if he needs to come into the apartment or it will keep inconveniencing him. During the last month of renting, to keep prices low, he said, you are supposed to be open the entire month for possible new tenants to come in and look at the place. I could get behind that. But I was given zero notice that anyone would possibly want to come to look at the place. I was not given the 48 hours. He knocked on the door WITH someone next to him. I had him wait about 5 minutes since I wasn't dressed and he definitely seemed annoyed with me since the viewer had to spend that 10 minutes waiting. That's why you give the 48 hours notice? Hell, 12 or 24 hours would have been sufficient. I didn't feel safe being alone, there was always that threat that he or maintenance would just come in. Other important things to mention: A pipe above my bathroom was leaking and my bathroom ceiling sagged down and was filled with water. He cut out that part of the ceiling and fixed the pipe for the person upstairs (they had problems, too). But for 7 of the 12 months I rented there, I had a huge, gaping hole in my bathroom ceiling that was never fixed. When the apartment viewer (mentioned above) came inside and the landlord brought him into the bathroom, he was very lighthearted and said he was working to fix that and said it in a way where I was supposed to agree he's on top of it. I didn't. I was told to do certain things to avoid mold in the winter, which I did, but there was black mold (not sure if it was THE black mold) in every room of the apartment. It wasn't clean when I moved in. The stove was missing one of its knobs. There was a cartoon-size mouse hole by the floor I had to stuff to keep anything in the walls out. This was a one-bedroom with a living room, but the AC was only in the bedroom, so it was more like a studio unless you wanted to be dripping in sweat in the living room during the summer and ice cold in the winter. No matter how much I cleaned, it still felt and looked dirty. My upstairs neighbor had a dog she left alone all the time. This poor dog barked incessantly. I put up with it, as we were allowed to have pets until I started losing sleep and my sanity. It was literally more than a week after I talked to him that he even mentioned it to my neighbor--I had to follow up with him to see that he had done nothing about it. I didn't feel respected or safe living here. I do not recommend living here. Even though the landlord is a nice guy, and it appears you'll have no problems living here when you tour it and talk to Marty, don't be deceived. He's neglectful and disrespectful of the space you pay to live in.”
“I have had repeated issues with this landlord over maintenance requests. When I moved in I opened the fridge and it smelled like a rotting corpse had been in there for months. I had to leave the apartment the smell got so bad. I went straight down to the front office and they sent some of the cleaning staff down to take a look. They sprayed some stuff and wiped it down and left. The smell was NOT gone at all and now I had bugs that started coming out of my ice maker. My landlord's solution was that it would dissipate over time. They said the previous tenant left some fish in the freezer and they turned the electric off to that unit. They didn't realize there was still fish in the freezer until they came to clean for my arrival. The smell was unbearable for months. I couldn't get them to do anything about it. About a month into my lease my security alarm's backup battery went dead which causes it to beep very loudly every few minutes. I put in a maintenance request and a few weeks later someone came to look at it. He said the battery probably needed to be replaced but he would have to check to see what type it needed. I said ok and thought he would be back soon. A month went by and I heard nothing. I decided to put in another request. He came back and said the same thing. That the battery probably needed to be replaced and he needed to check to see what kind it needed and he would get back to me. This went on about 3 or 4 more times until I just gave up and unplugged the alarm system because I got tired of the beeping and I'm sure my neighbors were too. I had a light bulb that had smoke coming out of it. They just put the exact same completely black bulb back in the socket. Which is so unbelievably dangerous. I have also had so much trouble with the front office with the pandemic. They refuse to take partial payments. They refuse to work with you to help get the balance paid on your account and keep adding and adding late fee upon late fee upon late fee. I have applied for rental assistance and the only thing that is preventing them from getting the money is they have to do their part of the application. But for an entire month they have done nothing. During this pandemic I have been threatened by corporate I am repeatedly given notices threatening eviction even though I am protected under the CDC moratorium and have signed the documentation necessary to receive such protection. This property has been the worst rental experience I have ever experienced!”
“Wassmer is a slum lord, plain and simple. Lynne Dunn manages some of his properties for him and will be your main point of contact. If you’ve never rented before, she might seem okay, but let me assure you: she is useless. Her job, as far as I can tell, is to make as much money for Wassmer as possible without any consideration for basic renter’s rights. There is no maintenance ever so good luck if something breaks or there are bugs (which happens often)! Lynne will either ignore you or tell you to take care of it yourself. Sometimes, she will say she’s sending someone out and nothing happens. The fixture remains broken and contacting her again does not help. All the workmanship in the apartments is shoddy and the roof leaks all the time. The sink is constantly clogging, the oven never works right, and the neighbors are always throwing huge parties which I guess isn’t the landlord’s fault exactly but it isn’t a great situation. Expect to see empty beer cans and broken bottles in the parking lot at all times along with the overflowing trash bins, roaches, and one time, actual raw sewage coming up from the ground! That was a fun week. Overall, a terrible place to live. Would not recommend. The landlord and the property manager aren’t good people. Sorry to whoever is renting this place after us! Wish I could’ve warned you.”
“Lesley wasn't at the showing last year and had the previous tenants show the house. We never saw her until we had to show the house at an open house during a pandemic (she invited over 15 people at the same time). She never evaluated the house before we moved in for any damages or repairs that needed to be made from the previous tenants. We hadn't lived there very long and the mainline was spewing sewage into the basement. She had her "plumber", Gene, come fix it and blamed the damages on us. He told her there were wipes in the mainline and no one in our house used wipes. We even offered for her to come to the house, but she didn't. She broke lease agreements, because she kept money from our security deposit without written notice or returning it within the time frame mentioned in the lease. She also charged us for items that the lease refers to as "general maintenance" that she is responsible for according to the lease. She didn't even evaluate the house after we left. We had to ask her for our security deposit back after the new tenants had moved in, so she evaluated the house once they were already in the house.”