“Was under the impression (for ~6 months) that my rent was $750+$25 pet fee, totaling $775. This is what I paid each month from Feb-Aug. In August I was informed by the office manager that my rent was actually $775+$25 per fee, totaling $800. And informed me I was accumulating a tab due to paying $25 less each month (again, for 6 months, without any correction from office management). The lease was mis-worded, essentially. So my rent “went up”, and I had to back pay my “debt”. While unemployed in a pandemic. Half of the outlets don’t work, some light switches don’t have covers, the towel racks and toilet paper holders aren’t securely attached and regular come off the wall. Roaches. Just… Roaches. The walls are so thin that I’ve heard every conversation my neighbors have had in 12 months. The dumpsters are regularly overflowing with trash on the sidewalks. I could go on but I have to literally go meet the moving truck right now. Don’t live here. (However, much respect to the seemingly-only maintenance man on the property. He works extremely hard and was always very helpful with issues).”
"Went up on rent yearly and extremely like $100 a pop after 7yrs without raise. Roaches came in the last 2yrs when another tenant vacated and remained in the entire building not just my unit. Management company was awful after all trade left. Didn't fix anything all plumbing was connected and when upstairs neighbor had a sink issue it closed mine as well and couldn't fix. Twice they cut off my electric even though it was included in lease. Was reimbursed once but the first time nothing at all. (Days each time) had 2 separate deposits there because of a previous apartment gas leak id moved and was told id have to wait 30 days between and when i finally moved still nothing for either unit. On the plus side now no roaches and no headache. Having bad management did me a favor."
"Steve House is a slum lord, plain and simple. His properties are dilapidated, below code, and willfully neglected. He often operates by cash with no printed lease, which leaves his more vulnerable tenants without any legal footing. I lived in two of his properties and have been inside many. They are roach infested, have black mold, multiple leaks, and are a serious health hazard. When told about the roaches for the ninth time, Steve House would respond that “every house in Lexington has roaches”. The building I used to occupy currently has a condemned sign on the front door, and multiple residents living inside with no where to go."