Review of Carol Brooks by switchwitch

Review of Carol Brooks – Roselynd Apartments @ Rose Street / Lyndhurst Place, 40508

Rating: 5 out of 5.

“Carol is a pleasant woman. She is not up in the resident’s business but still takes very good care of the property. Since I’ve been living here (I moved in August 2018) a lot of work has been done to the property including removing falling / rotting trees and landscaping that could be dangerous, painting the front door and making the building look more inviting, and she has someone come in and clean the stairwell areas at least 1-2 times a year. Anytime I’ve had an issue – which, in 3 years really hasn’t been that many because the 100+-year-old property is well maintained, she responds to my texts as soon as possible and gets a professional out to take care of it within 48 hours usually. Pest control usually comes quarterly if not more frequently to spray the apartments to make sure there are no bugs. Since I’ve lived here I have seen 0 bugs other than little gnats in the summer. Not even really any spiders. My partner and I plan to live here until we buy a house.”

<<<SURVEY RESPONSES>>>

Question/statement:Answer:
1. What type of housing?Residential
2. How long have you rented here?3 years
3. Are you still renting here?Yes
4. What is your monthly rent?$600-700
5. My rental space was in good condition when I moved in.4 – agree
6. I have not had issues with pests.5 – strongly agree
7. Maintenance issues are dealt with in a timely manner.5 – strongly agree
8. My landlord is pleasant and respectful.5 – strongly agree
9. My landlord responds to messages within…6 hours
10 Has your landlord ever entered your living space with less than 24 hours notice?No
11. Has your landlord ever entered your living space unannounced?No
12. Have you ever felt unsafe in your living space because of your landlord?No
13. My landlord explained important lease items to me.5 – strongly agree
14. Has your landlord ever broken any lease agreements?No
15. How much of your security deposit did your landlord return?Still renting here
16. My landlord kept a portion of my security deposit, but they were justified.n/a

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