Review of The Veridian of Lexington – Armstrong Mill Rd, 40515
“The building had several fires in the three years we lived here. During one where the whole building was evacuated, the fire department said the apartment complex would be contacting everyone to let us know what was going on and when it was safe to return. They never did. They also constantly try to blame us for trash in the common areas that aren’t ours and leave threatening letters on our door demanding that we deal with it. Recently they blamed us for leaving trash by the compactor but never gave us a notice that we owed any money. We received an email with no information telling us we were overdue to pay and that we needed to give them an unspecified amount of money. When you try to clarify and ask questions about any of this, they will blatantly ignore you. They also do SEVERAL inspections a year and did not follow any covid precautions when entering resident units during the outbreak.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 3 years |
| 3. Are you still renting here? | Yes |
| 4. What is your monthly rent? | $900-1k |
| 5. My rental space was in good condition when I moved in. | 2 – disagree |
| 6. I have not had issues with pests. | 1 – strongly disagree |
| 7. Maintenance issues are dealt with in a timely manner. | 1 – strongly disagree |
| 8. My landlord is pleasant and respectful. | 1 – strongly disagree |
| 9. My landlord responds to messages within… | 48+ hours |
| 10 Has your landlord ever entered your living space with less than 24 hours notice? | No |
| 11. Has your landlord ever entered your living space unannounced? | No |
| 12. Have you ever felt unsafe in your living space because of your landlord? | No |
| 13. My landlord explained important lease items to me. | 1 – strongly disagree |
| 14. Has your landlord ever broken any lease agreements? | Yes |
| 15. How much of your security deposit did your landlord return? | Still renting here |
| 16. My landlord kept a portion of my security deposit, but they were justified. | n/a |
The Lexington Tenant Review 