"I honestly think that John Rubino at Park Hills is the nicest landlord I have ever had. I have heard mixed reviews about Anderson Communities, but have never had any issues that weren't resolved quickly here. The grounds are well taken care of, mowed every Thursday with weather permitting. Communication about Covid and other property updates were sent through the mail and printed/hung on door. I have never felt unsafe here."
"My partner and I settled on this house, after looking pretty thoroughly last year. We knew it wasn't in good condition, but Anderson was responsive with the couple of maintenance things we were concerned about at the time and it's in a nice location. Since then, they have entirely neglected the property and do not respond to requests for maintenance. After a significant leak caused mold to develop on the ceiling, they agreed to remove a section of drywall, which now is a hole that exposes rotting wood, insulation, and an open leak during thunderstorms. We are concerned that the ceiling will soon collapse. They claim that we are just waiting to get quotes on the roof repair before beginning maintenance. The AC unit is also in awful disrepair. It rattles loudly and aggressively, which can be heard throughout the house, interfering with sleep. They have also allowed a large, woody growth of poison ivy to begin growing into the rear siding of the house, causing us to avoid the back yard. There is now a family of birds living fully in the foundation of the house. The ivy extends onto the dividing fence with our neighbors, where the fence leans at a roughly 70 degree angle, threatening to fall into the yard and further spreading poison ivy throughout the yard. When leaving messages for the property manager, he has NEVER done us the courtesy of a call or email. Two weeks after an initial submission for service for all of these issues, we noticed that a new property Anderson purchased less than a block away was having a brand new fence installed. Insult to injury. We are stuck here for 9 more months. Hopefully we can get some service done…"
"Anderson Communities is the shithole of the city. Squirrel infestation in the building was dealt with after 3 months of being kept up all night and literal holes being made in my ceiling. Took them 3 months to call in a real animal control company. First unit they moved me into had urine-soaked carpets so they conveniently moved me to a more expensive unit with no discount from my previous agreed upon unit and rent. The campus office is rude as hell and doesn't even pretend to care about renters. They towed my car after not giving me a parking pass, and it took numerous phone calls to even get reimbursed for that. I was told numerous times that issues with the apartment "weren't their problem" and hung up on. Stay away at all costs, there's not too many brain cells over there."
The Lexington Tenant Review 