Review of Lana McKinley – Cross Keys, 40503
“I enjoyed living at this property. I only moved because I decided to live with my partner and we needed a bit more space. My apartment was quiet and freshly renovated with a new washer/dryer. In my time there, I had one major issue: the apartment had bedbugs when I moved in. I worked with management to get rid of them in a few weeks with no reoccurrences through the rest of my two years. It was an awful situations but I was happy with how it was handled. Sometimes the shower drain would get stopped up and they’d send someone within a day or two to fix them. They always knocked before coming in and the maintenance people were respectful. They kept the common hallway really clean, as well as the parking lot. I would rent with this company again in the future, for sure.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 2 years |
| 3. What is your monthly rent? | $600-700 |
| 4. My rental space was in good condition when I moved in. | 5 – strongly agree |
| 5. I have not had issues with pests. | 4 – agree |
| 6. Maintenance issues are dealt with in a timely manner. | 4 – agree |
| 7. My landlord is pleasant and respectful. | 5 – strongly agree |
| 8. My landlord responds to messages within… | 24 hours |
| 9. Has your landlord ever entered your rental space with less than 24 hours’ notice? | No |
| 10. Has your landlord ever entered your rental space unannounced? | No |
| 11. Have you ever felt unsafe in your rental space because of your landlord? | No |
| 12. My landlord explained important lease items to me. | 5 – strongly agree |
| 13. Has your landlord ever broken any lease agreements? | No |
| 14. How much of your security deposit did your landlord return? | more than 50% |
| 15. My landlord kept a portion of my security deposit, but they were justified. | 5 – strongly agree |
The Lexington Tenant Review 