Category: ⭐⭐⭐ Reviews

Review of Kentucky Life Property Management by mks

The Lexington Tenant ReviewLeave a comment

“You basically never heard from the property manager after you signed your lease. They were decent at responding to maintenance requests in the online portal, but you could never get a hold of them via office phone. The only reason I'm doing this review is to let you all know that 262 Kalmia Avenue is INFESTED WITH ROACHES. I kept my unit clean and they sprayed once a month, but it was still so bad after months of spraying. Probably killed 10 roaches a day for months. I wouldn't rent there if I were you."

Review of Lynne Dunn by KaelynH

The Lexington Tenant ReviewLeave a comment

“Lynne's alright. She's actually a property manager for the landlord, who lives in California. Her husband was kind of creepy, but luckily we didn't have too many dealings with him. The tenants before my housemates and I left it in poor plumbing condition, but it eventually got fixed. We did have to bug Lynne for six months to get a new dishwasher since the old one was not working at all. The rent's a little much for the place, which has its own foibles (my room is NOT fire-safe, and the house is super drafty). Still, it's bearable enough since it's a 10-minute walk from campus.”

Review of Riesig Group by Moved_on

The Lexington Tenant Review1 Comment

“Old appliances that are prone to breaking only get band-aid treatment. The same goes for electrical or drywall. After bringing in lights (there were none in the living room) I noticed the extreme amount of drywall patches in the place, none of which were properly dealt with. Obvious signs of foundation problems and the communal washer/dryer setup was more likely broken than not. After 2 years of complaining, they sent a contractor to look at the sinkholes in the parking lot. By the time I left (mid 2020) it was about 1 ft deep and 2 parking spaces wide. Drove by the other day and noticed it still has not been fixed. I never had to deal with unannounced visits or intruding without permission. I actually saw a marked improvement in responsiveness over the last year, though they still only took half measures like replacing my central air with a single mini-split which would only cool one room. All in all, they were OK for the price and location, but don't expect much.”

Review of Micah Poston by wildcats2020

The Lexington Tenant ReviewLeave a comment

“Micah is nice but it astounds me that he runs this business. My biggest complaint was the horrible communication and the attitude of the maintenance team. It infuriates me that I couldn't get a simple response for my maintenance request verifying he saw my message and giving me an ETA of when they would arrive. Because of this, I did encounter landlords entering my apartment with NO NOTICE and only became aware of that because my neighbors informed me. I watched them enter my neighbors' apartments when they weren't home and no notice was given to them either. My biggest warning to anyone considering Burton properties is to HIGHLY inspect the unit you are viewing for any potential problems in the works (my building dealt with the ceiling falling in). There is no exaggeration when people warn how hard it is to get ahold of Micah. The rent's cheap, he leaves us alone, but if you encounter a maintenance issue - frustration will grow. I really wish they would hire someone to take calls and inquiries.”

Review of Shelby Tuffey by BougieK

The Lexington Tenant ReviewLeave a comment

"Shelby is an older gentleman. I saw a different house he had for rent but wasn’t interested because it was old and too small. He called me about the house I currently reside in. The bedrooms were much bigger, there was more than one bathroom, walk-in closets, fenced backyard, and an actual dining area. However, everything is old and mismatched. Everything that has needed maintenance is replaced with something used and previously owned and often doesn’t match what is currently in the home with the exception of the microwave. There are problems with centipedes and ants (literally coming out of a wall socket) but it is my problem. There has been in-going electrical issues in the home. Shelving units are lopsided. Screen door doesn’t fit. Bathroom fans sound like an aircraft taking flight. The flooring under the sinks are lopsided and abt to fall in. Flooring is mismatched throughout the home. I asked to replace the flooring at my expense, he declined. I asked to have a new screen door cost deducted from rent, he said he’d look at it and replace it. I take pride in my home and do my best to buy quality things but the basis of the home is old and many things are in need of repair."

Review of Reisig Group by Anonymous

The Lexington Tenant ReviewLeave a comment

"Their communication methods are sloppy. They send mass emails periodically regarding policies that other tenants have broken, that appear to be targeted at you. Reps have also shown up unannounced to ‘test keys’ without masks and not following social distancing measures."

Review of Dixie Moore by Lex1

The Lexington Tenant ReviewLeave a comment

"I rented a duplex at 1501 Fontaine Drive. She lived on one side and I was on another. We shared a part of the basement with a washer and dryer. The duplex itself was nice and spacious. Antique charm and hardwood floors. Rent was reasonable considering the location. The landlord did an excellent job with home maintenance. The duplex has a garage but it is tiny and even a mid-sized sedan feels cramped. The driveway is also very awkward to enter and exit as there is a Curb and turn near the garage. I did have several bad experiences with the landlord which I will state in chronological order. She pulled me aside and asked “if I had a young man over for the night” - which I did my cousin who helped me move in- I felt she was trying to discern my sexuality or accuse me of something... On innumerable occasions she asked what kind of toilet paper I used. I never clogged a toilet during my entire 18 months here. To my knowledge the plumbing seemed to work fine for a 90-year-old home. She insisted on my using “biodegradable toilet paper..” As it was better for the pipes. If any laundry was accidentally left in the washer or dryer. It was thrown on the floor. She washes hers and then she put any laundry found back where she found it. I would come home from work, having left for work and placed clothes in the washer. Only to find them In a wet pile on the floor. She entered my duplex unannounced on numerous occasions. I would return home and find things moved. My wife even returned home early from work and found her in the kitchen - unannounced. She would make up excuses to come over on about a once-a-month basis to “check on something”. On several occasions she would come over without 24 hours notice. She openly admitted to discriminating against couples. I decided not to reapply to extend my lease as she said “I don’t rent to couples.” I should note- we did not move in together until well after I rented the duplex. She informed me that she prefers young single professionals who stay busy. I am all of those but single now. Overall I’m glad that we did not stay/could not stay with Dixie at the duplex on Fontaine. She did not respect us as a family or our right to privacy as tenants. We no longer felt comfortable at that location. However, we enjoyed the physical space and neighborhood."

Review of Kaufmann Properties by Anonymous

The Lexington Tenant ReviewLeave a comment

"This has been a few years ago now (circa 2015). I rented in an old building in a 1-bedroom that was really a studio due to poor ventilation in the back “bedroom.” It was clean. Maintenance came in every single month to “check the air filter” which I found invasive, other than that I never had to interact with them. I ended up moving out early and tried to have a friend take over my lease, but they refused to finish her application because of her verbal disclosure of a previous eviction several years prior in another state. Don’t remember whether I got my deposit back."

Review of Brandywine Apartments by NoThanks

The Lexington Tenant ReviewLeave a comment

"Overall, this place is decent. They were a little over the top with the "threatening" letters (people not picking up their pet waste, having stuff on their balcony, all the way down to having single broken window blinds) that were sent out to the entire building/complex. Lots of annoying small hidden fees (had to pay for a gym access card, pool band, etc), and the mail system was pretty awful (they say they are checked in/signed for, but really you just walk in and take a package off the shelf, so in theory anyone could take anything- I never signed for a single one). The apartment itself was in good shape, never had pest problems or anything, and the community was pretty quiet/safe. I had a few maintenance problems which was hard to get ahold of someone (they have no contact/ emergency line after hours), but once I was able to submit a request it was dealt with quickly. Overall I would recommend it as it was a good value for the rent price."