“So far we are pleased with this community. They are leagues better than our previous apartment. I was surprised to read the negative comments on other Merrick Place reviews, but I also cannot defend them. In my experience the maintenance staff are great folks. Our rent is reasonable and the property is well maintained. I can see living here for years.”
“Very helpful and easy to reach!”
“Personally, I like that Matt Jones is mostly hands off. If you pay your rent on time and make him aware of any pets you have, he pretty much doesn’t bother you. He always has his assistant send out a building-wide text message before we have maintenance workers enter our space, and the maintenance workers he employs are competent and finish tasks quickly. The building is pretty old and it didn’t look very clean when we moved in, but that’s pretty much the only issue we’ve had.”
"Overall, very good experience with the staff at the Henry. I have no complaints about the staff or rental practices themselves. The maintenance crew was awesome, security was great. Leasing office always dealt with any concerns swiftly and to the best of their abilities (sometimes being adjacent to The Summit imposed certain limitations upon them). The soundproofing between floors/ceilings was extremely terrible. I've lived in many apartments and understand that some noise from neighbors is inevitable, but the amount of noise coming from above is unacceptable for how much the rent costs. However, the wall/wall soundproofing was top notch. Your nextdoor neighbors could throw a party and you wouldn't hear a thing unless you walked past their front door in the hallway. Appliances provided were new, but very low-end, especially the washer/dryer. Lighting fixtures, countertops, and interior doors are very nice looking though. Lots of outlets, some even with USB ports. Water pressure was very subpar and breakers used for electricity were cheap and would constantly need to be replaced. The secured entrance to the parking lot seemed to constantly be on the fritz, but that just meant it was left open 24/7. This did not lead to any inconveniences or issues with theft, likely due to the very constant security patrols. Pool area was not monitored well, constantly filled with 95% non-residents on weekends in the warmer months. Water often "felt" dirty, hard to explain what I mean but perhaps with the large amount of uninvited guests flocking to the pool to drink, chlorine rather than saline would be more sanitary. Dog park was not maintained well, always dog poop all over the place. Plus, the entrance was just a single gate. This means if another person came with their dog while you were using the dog park, you risked your dog escaping. Still, it is nice that they offer a space for dogs to run around at all. In contrast, the "pet spa," was always kept very clean and offered a convenient place to give your dog a bath. All other areas (gym, elevators, hallways, package room, etc) were kept extremely clean. Hallways could get a bit warm during the hotter months though, not a huge deal but adequate a/c throughout all common areas does seem like it should be included in a "luxury experience" Could benefit from additional package lockers for each building, unless you live in the building where it is located, retrieving packages is inconvenient (especially if they are heavy). All in all, a nice place to live with good management. However, the "luxury" offerings often fell short of expectations given the premium prices paid to live at The Henry. If rent was a couple hundred dollars less, the issues described would be inconsequential. But when you pay double the market rate for housing in the area, it's fair to expect things like nicer appliances, a/c in hallways, convenient package pick-up, sufficient water pressure to wash your hands while the dishwasher is going, and it not sounding like your upstairs neighbor is doing jumping jacks in steel toe boots when they step out of bed to use the restroom in the middle of the night."
"Lansdowne Apartments via Blackburn Property Management has been decent to me. The rent isn't great, but it's far better than most of the market. Maintenance is done adequately, with minor hiccups and delays. For example, the pool looks awful but the water is clean. Maintenance and management staff are professional and capable and respond within 1 business day. They are currently renovating the building to inflate rent prices, as though clapboard floors are worth an extra $100/mo., but that's rental business for ya."
"Realiant Property Management is definitely a decent "landlord" - but they are a property management company, the actual landlords for this property we do not interact with or have contact information for. The real landlords visited the house once with plenty of notice and were apparently very respectful even though I wasn't there. They just wanted to check up on the property. Realiant is very respectful, very distant and pretty flexible. I haven't had any major issues with them, most of the problems we've had with the property have just been due to the house being very old, but it's a lovely space. Whenever we need a repair they are pretty responsive about getting someone out to us, though it can take a couple days unless it's an emergency. The repairs aren't always top notch, but I feel comfortable with them. The lease is very long and detailed which I like, it covers almost everything. I would definitely rent a property through Realiant again."
"Hardin properties was very professional to work with. Our unit was newly renovated so everything was brand new and clean upon moving in. Maintenance was very friendly and completed repairs quickly. Office was across the street from us on Lexington Ave which made it convenient to handle anything in person. They claimed to tow in the lot without a sticker, but always gave warnings prior and rarely had anyone even check. We had an ESA which they accommodated without any hassle. The only issue we had was during move out we had a significant chunk withheld from our security deposit. Being that everything was new when we moved in I believe we were unfairly docked for "damages" that were moreso normal wear and tear."
"Ashland Terrace has been pretty quick to deal with any problems with the house. I have always been on time with rent, so they have not really given me any trouble. They did say that washer and drier repair wasn't covered in the lease, but at the time we didn't have a copy of the lease to debate it with them. Other than that it has been smooth sailing, at least as far as landlords go."
"Lynne is a sweet lady and pretty respectful. Our mailbox was broken the entire year we lived there after multiple attempts to get it fixed. It became easier to ask the mail person for our mail directly then trying any longer to get it fixed. Our washer broke and was fixed within a week, but we were not informed when someone came in to fix it and were not informed when it was fixed. She allowed late payments during the pandemic but not rent discount (to be expected from off campus housing). I would recommend renting from her."
The Lexington Tenant Review 