"I was laid off in March due to covid. He charged me no late fees and told me to take as long as I needed. In that time I had an issue with the sink not draining and he contacted me to ask if he could come by to fix it within 10 minutes."
"Realiant Property Management is definitely a decent "landlord" - but they are a property management company, the actual landlords for this property we do not interact with or have contact information for. The real landlords visited the house once with plenty of notice and were apparently very respectful even though I wasn't there. They just wanted to check up on the property. Realiant is very respectful, very distant and pretty flexible. I haven't had any major issues with them, most of the problems we've had with the property have just been due to the house being very old, but it's a lovely space. Whenever we need a repair they are pretty responsive about getting someone out to us, though it can take a couple days unless it's an emergency. The repairs aren't always top notch, but I feel comfortable with them. The lease is very long and detailed which I like, it covers almost everything. I would definitely rent a property through Realiant again."
"Robert Powell is scum and an exploitative landlord/lawyer who preys on tenants. When I moved in the previous tenants were still moving out despite being told to be out by a certain time, this meant that Robert did not do a walkthrough between tenants, despite there being extensive damage to carpets and walls which would later be blamed on me. The main issues were that we went without heat between November and January…yes, we literally did not have heat and Robert stalled on trying to get us a replacement heater for months without offering to reduce rent or provide any recourse. Then, on top of that, in the summer our AC went out and Robert spent a week trying to weasel his way out of fixing it when the median average temperature was above 95 degrees. The final point is that he took our entire deposit for bullshit reasons including taking out money for completing maintenance on the house. He then proceeded to take our deposit money and spruce up the house for the next tenants. 0/10 wouldn’t recommend, stay away from this exploitative cockroach."
"He was always very responsive to repairs."
The Lexington Tenant Review 