"Lynne is a sweet lady and pretty respectful. Our mailbox was broken the entire year we lived there after multiple attempts to get it fixed. It became easier to ask the mail person for our mail directly then trying any longer to get it fixed. Our washer broke and was fixed within a week, but we were not informed when someone came in to fix it and were not informed when it was fixed. She allowed late payments during the pandemic but not rent discount (to be expected from off campus housing). I would recommend renting from her."