"They are a horrendous property management company! I have needed a new HVAC unit since we moved in 3 summers ago. Every summer I have had to call multiple times to have them come fix it. They’ve done “bandaid” type fixes the previous two summers but are finally supposed to be replacing the unit except it has now been discovered that the piping throughout the entire home has been done incorrectly and my HAVC unit has to be put on hold until that is addressed. However, about a month ago I had to call them to send a plumber out because I had sewage (that has came up my kitchen sink ever since I moved in anytime I run my washing machine) began coming up through my bathtub and toilet suddenly. They have now added a fee of $299 to my account saying that it was my fault the sewage was backed up. It was NOT! The piping throughout the entire home is messed up! I had a sudden gas leak in my hot water heater towards the end of winter/early spring that I had to call the emergency maintenance line and was told that it wasn’t an emergency so I would have to wait until they became available to come out and fix it. After getting advice from a friends husband who is a local firefighter, my three very young children and I had to evacuate immediately and the fire department had to come out to address the leak. The property management company acted like it was no big deal but the firemen told me that had my children and I went to bed that night we potentially may not have woken up the next morning. While the firemen were here they checked the smoke detectors and found that if there ever were a fire, the smoke detectors that we had would not have even worked they were so outdated. The firemen were so kind and installed updated ones free of charge along with a CO2 detector. This company is quick to tack on any charge they possibly can but gives tons of kickback if repairs are ever needed. The employees are always very rude and never easy to work with. I do NOT recommend anyone renting through them!"
"Went up on rent yearly and extremely like $100 a pop after 7yrs without raise. Roaches came in the last 2yrs when another tenant vacated and remained in the entire building not just my unit. Management company was awful after all trade left. Didn't fix anything all plumbing was connected and when upstairs neighbor had a sink issue it closed mine as well and couldn't fix. Twice they cut off my electric even though it was included in lease. Was reimbursed once but the first time nothing at all. (Days each time) had 2 separate deposits there because of a previous apartment gas leak id moved and was told id have to wait 30 days between and when i finally moved still nothing for either unit. On the plus side now no roaches and no headache. Having bad management did me a favor."
Review of 300 at the Circle Apartments – Woodhill, 40509 ★ "Constant changing of office personnel, upping rent without notice or adding charges out of no where. Apartment rules constantly changing, maintenance refuses to fix anything unless they can come when you aren't home (I am home constantly). During COVID, tons of threats and illegally evicting half… Continue reading Review of 300 at the Circle Apartment by CRL
"The Saddlebrook apartments are terrible. Had pests everywhere when we moved in. Have had a leak since moving in which is still leaking. Found mildew in all of the air vents which we thought was black mold (I still think it’s black mold). The average heating bill for the winter is $500 and they say it’s because the winter was cold even though most tenants are forced to keep it at 65. The units also use 60% more power than most houses."
"Steve House is a slum lord, plain and simple. His properties are dilapidated, below code, and willfully neglected. He often operates by cash with no printed lease, which leaves his more vulnerable tenants without any legal footing. I lived in two of his properties and have been inside many. They are roach infested, have black mold, multiple leaks, and are a serious health hazard. When told about the roaches for the ninth time, Steve House would respond that “every house in Lexington has roaches”. The building I used to occupy currently has a condemned sign on the front door, and multiple residents living inside with no where to go."
Review of Brenda Stewart – Columbia Heights, 40502 ★ "Brenda Stewart is a disgusting leech. She kept the entire security deposit without justification. Never provided an itemized list. We cleaned for several days before moving out and left the apartment in better shape than when we moved in. She lives in a huge suburban mcmansion and makes… Continue reading Review of by Brenda Stewart nousernamepls
"Robert Powell never came to the house and barely communicated with the property manager. The most egregious problem though was a complete lack of a heater in the house, like there was no heat installed at all, just AC. In the depths of winter 2016, the property manager brought over one large heater. The property manager was a good guy who was trying his best to maintain over 30 properties if memory serves. Do not rent from Robert Powell."
"Obvious slumlord. One of the bedrooms was a converted closet, the house barely kept any heat in the winter, and Trump supporting property managers would enter the home unannounced without giving 24 hour notice on several occasions to berate tenants. Wanted us to re-sign the lease less than 6 months in and when we decided not to they began showing the house nearly every day for months, having strangers in our home quite frequently. No privacy, no respect, and obvious money-grabbers. Don’t recommend, also the property owner lives out of state so that’s an extra layer of bs."
"Robert Powell is scum and an exploitative landlord/lawyer who preys on tenants. When I moved in the previous tenants were still moving out despite being told to be out by a certain time, this meant that Robert did not do a walkthrough between tenants, despite there being extensive damage to carpets and walls which would later be blamed on me. The main issues were that we went without heat between November and January…yes, we literally did not have heat and Robert stalled on trying to get us a replacement heater for months without offering to reduce rent or provide any recourse. Then, on top of that, in the summer our AC went out and Robert spent a week trying to weasel his way out of fixing it when the median average temperature was above 95 degrees. The final point is that he took our entire deposit for bullshit reasons including taking out money for completing maintenance on the house. He then proceeded to take our deposit money and spruce up the house for the next tenants. 0/10 wouldn’t recommend, stay away from this exploitative cockroach."