Review of Mark McFarland by Plant1fish

"Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn't his main job and that he's not in it to get rich. I couldn't have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he's not doing this full time and therefore maintenance requests are a bit slow, but he also doesn't cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn't even ask if it was our fault or take any of the deposit."

Review of Micah Poston / Burton Properties by fer

"He did no cleaning or repairs between tenants, and left all of it up to the one roommate who had lived there the prior year. That roommate was the only one who was able to get any large-scale maintenance done, often by calling the landlord multiple times and/or threatening legal action. The apartment on the first floor (there was one on the first and one on the 2nd/3rd) had bedbugs and it was entirely up to the tenants to rectify the situation upon moving out. We left the apartment significantly better than we found it (patched holes in the wall that were already there, removed things that were glued/taped to the ceiling, cleaned things that were not clean when we moved in) and didn’t receive any portion of our security deposit ($1,750 total) nor any explanation of why. All 4 of us repeatedly called and texted and emailed the landlord. as well as Burton Properties about it for months, citing security deposit law violations, and were never responded to. They will literally ghost you about the security deposit when you move out. Finally, after leaving an angry voicemail 3 months after moving out, I received about half of my deposit in the mail with a post-it note saying “-150 for cleaning and carpet repair” scrawled on it. No other roommate received anything. I sent a letter citing violations of KY Security Deposit Law and demanding he return the full amount to all of us and included our forwarding addresses and heard nothing. He violated KY security deposit law on multiple instances, but I am a recent graduate who doesn’t have the time or money to go to small claims court, and he knows that. If you live in any of their properties (there are a ton around UK so beware) I highly recommend reading the aforementioned code in detail and drafting some sort of agreement to ensure that he follows it, because I have no doubt that Burton Properties and Micah Poston make thousands of dollars off of the backs of college students who have no power to hold them accountable.

Review of Lynne Dunn by Bean

"Lynne is a sweet lady and pretty respectful. Our mailbox was broken the entire year we lived there after multiple attempts to get it fixed. It became easier to ask the mail person for our mail directly than trying any longer to get it fixed. Our washer broke and was fixed within a week, but we were not informed when someone came in to fix it and were not informed when it was fixed. She allowed late payments during the pandemic but not rent discounts (to be expected from off-campus housing). I would recommend renting from her."