"I was laid off in March due to covid. He charged me no late fees and told me to take as long as I needed. In that time I had an issue with the sink not draining and he contacted me to ask if he could come by to fix it within 10 minutes."
"I honestly think that John Rubino at Park Hills is the nicest landlord I have ever had. I have heard mixed reviews about Anderson Communities, but have never had any issues that weren't resolved quickly here. The grounds are well taken care of, mowed every Thursday with weather permitting. Communication about Covid and other property updates were sent through the mail and printed/hung on door. I have never felt unsafe here."
"I've seen a couple reviews of Phil Henry Sadlo's (PVH rentals) and I'm not discrediting any reviews, but I wanted to give my own personal one. When I first moved there, I needed to get into a place quickly and they made moving in very quick. Even though they still had to maintenance some areas of the house, they allowed me to move in a few days before my lease (for free, I'm pretty sure) while they finished their work during the week. A year later and I'll probably sign the lease for a 3rd time. Phil is kind and I've always felt comfortable around him. Property manager Ally is helpful and accommodating. She can be short, which can come off hateful to some, but I'm not one to overthink and she always responded immediately to me. They are truly understanding people, including the maintenance crew, and I would highly recommend renting from them. Only bad part about living on this street and I don't consider it their responsibility, but there are A LOT of break ins on this street. However, since the cameras have been installed outside, Phil and Ally were able to record the break ins and there has been significantly less!"
"Found ads for some of his properties on Facebook. Dane has been attentive and polite. We rented a space he recently renovated and he was quick to fix unforeseen problems such as the breaker tripping with multiple kitchen appliances plugged in. The property includes a yard and is totally pet friendly, including one time pet deposit. He responds to our texts quickly and has fixed all issues we have brought up, minor or not. We were given a huge discount (around $3k worth of rent) for signing a longer lease with him. The property is well maintained and the renovations were lovely. We will likely sign another two year lease with him. Price of $750/mo plus $200 all utilities seems very fair for our 2BR, we are just a few minutes from Downtown and closer to our jobs."
"I've been renting with them on and off for around three years total and after shifting around to other living situations with other landlords, I've landed solely with the Thorntons. I intend to rent with them for as long as possible. They are very professional and put a lot of work and passion into the houses they rent out. I've never had a bad experience with them. The lease is always well-written and gone over in detail. Any maintenance issues are answered almost immediately and handled very quickly. After ten years of living in and around Lexington, they're the best landlords I've ever encountered in this town. Highly recommend."