"Very responsive and considerate. I have had no issues renting from this group."
Tag: responsive
Review of Patricia Baldwin Seggebruch by Nicolette_Lim
'Patricia was super sweet when I first met her, which made her transgressions seem so confusing and frustrating. Our rent was for the entire house, except for the small side room that is accessible from the outside. That room was reserved for her air bnb guest. The door that separated them from our home is a sliding wooden door. Not sound proofed at all. Sound traveled so much in our own section of the home that we could actually hear our cats walk upstairs. Some of the air bnb guest were very noisy but we knew it wasn’t really their fault. At one point she moved her son into the air bnb room. We eventually got a text one day asking us to wear thick socks indoors because he found it to be too noisy. We were both small and we were out of the house most days working. It seemed kind of ridiculous to blame us for how thin the floors and walls were, to the point of expecting us to wear thick socks when we can literally hear her son pee from our room upstairs. Another headache was the cooling and heating of the place. Utilities were included in our rent (our rent was high for that area by the way). I figured our high rent was due to utilities being included. Because the insulation was so terrible, the upstairs would get boiling hot and freezing cold during summer and winter. We had to use the cooling and heating system often. I didn’t feel like I was using it at unreasonable times. The heat upstairs would be about 10 degrees hotter than it was outside. On several occasions, I would turn on the cooling system, and about 5 minutes later Patricia would text me asking if it was necessary for me to turn it on or if it was set no lower than 78. Patricia lives in the castle next door and has time to keep an eye on our vents. She often would complain to us about the utilities being too high. If we pay rent and it stipulates that utilities are included I feel like making us uncomfortable/guilty for using the utilities is totally over stepping a boundary. I was also pretty sure she came in our home to check the temperature settings on our system when we were not home without notifying us. The worst came when it was a month to move out. I had gotten a new car and planned on selling my old one. It was parked in MY driveway. She texted me “offering” to tow my car away for scrap. I told her that it is my car and it is absolutely not in her right to tow it. That is again absolutely overstepping boundaries. She then said she needed it moved so she could build a shed there. The driveway was our driveway, as part of our rental agreement. She justified it as the car being “abandoned” and in the lease we are not supposed to abandon items outside for a prolonged period. I had only stopped using it for a couple months, isn’t the driveway where people store their cars? Do multi car families use all their cars on a regular basis? By that point I only had about 4 weeks left before moving out and I was so fed up with her that I called the scrap yard myself. She is a nice and interesting person outside of being her tenant. As a landlord she does care about her property, and maintains it well. On the flip side, she continually overstepped boundaries. Was too protective of her property to the point where I did not feel like it was my home. I paid rent but it felt like I was a guest in her home instead. She gives off the vibe of peace and love with the artist lady act but as a landlord she is passive aggressive, doesn’t respect boundaries and is very exploitive. It was exhausting."
Review Hunter VanArsdall (AHV Properties) of by dciethan
"I am a person in recovery from addiction. During a more chaotic part of my life I got an eviction on my record. I didn’t think I’d ever be able to live on my own. Hunter was kind, understanding, and he gave me a chance. I’ve been in my beautiful home for a year now and I’m grateful for it everyday."
Review of Jeremy & Megan Ford by cpsh223
"A wonderful, loving family, who will do anything to assure that your living space is taken care of. They are understanding, generous, thoughtful, and over-all AMAZING people. Very easy to communicate with. And they genuinely care about how you are and are extremely supportive of your dreams. Also the house is beautiful."
Review of Bob Peterson by Polka Dot Pants
"The Peterson family are the kindest landlords I've had in either Lexington or Louisville. Bob can often be seen driving around the complex and picking up fallen branches and litter, and he will give you a friendly hello and ask if everything is okay. His son Jesse handles new leases and tours, and he's approachable and professional. They really do try to make our little community safe, clean, and as welcoming as possible, and they are proactive upon receiving feedback (we needed new washing machines, and they agreed and replaced them all within a reasonable time frame). Plus they host community events and door decorating contests to make you feel a bit closer to your neighbors. 10/10, grab an apartment here if you can."
Review of Lana McKinley by L
"Lana has been nothing short of awesome! My partner and I moved into an apartment complex she manages and we have loved it here. Any time we have had an issue, Lana is immediately on top of it. She is very serious about pest control, and so this has never been an issue. I have seen roach infestations elsewhere and I feel super fortunate that Lana does not let that happen to her properties. She is always super sweet and quick to respond, and remembers little details about my partner and I - which is important to me personally, because it levels out the power dynamic between tenant/landlord and makes her very approachable. We moved from a 1 bed to a 2 bed in the same apartment complex and Lana made it a super easy transition for us. I cannot recommend her enough ! Every apartment complex has its quirks of course, and I have my share of inconveniences, but when it comes down to it, you cant beat affordable housing with a lovely property manager like Lana."
Review of Lana McKinley by Retro
"I enjoyed living at this property. I only moved because I decided to live with my partner and we needed a bit more space. My apartment was quiet and freshly renovated with a new washer/dryer. In my time there, I had one major issue: the apartment had bedbugs when I moved in. I worked with management to get rid of them in a few weeks with no reoccurrences through the rest of my two years. It was an awful situation but I was happy with how it was handled. Sometimes the shower drain would get stopped up and they’d send someone within a day or two to fix them. They always knocked before coming in and the maintenance people were respectful. They kept the common hallway really clean, as well as the parking lot. I would rent with this company again in the future, for sure."
Review of Lynne Dunn by Bean
"Lynne is a sweet lady and pretty respectful. Our mailbox was broken the entire year we lived there after multiple attempts to get it fixed. It became easier to ask the mail person for our mail directly than trying any longer to get it fixed. Our washer broke and was fixed within a week, but we were not informed when someone came in to fix it and were not informed when it was fixed. She allowed late payments during the pandemic but not rent discounts (to be expected from off-campus housing). I would recommend renting from her."







