“No pest problems. Over the course of 5 years property kept getting worse. Multiple property managers and revolving office staff, rent went up every year, the last year we were charged extra money per month for the washer and dryer that had been in the unit. Gutters were cleaned maybe once every two years. Tennis court was in disrepair, office staff claimed maintenance would replace tennis net in the beginning of summer when pool is opened. Same tennis net remained for years, dog park near tennis court but still dog feces was on tennis court. In October 2017 a random stray bullet struck my apartment, we called the police to inform, police officer asked if we wanted to submit a police report. We said we did, but after the police left the rental office called and said they did not want to submit a police report. Bullet hole was never fixed outside my apartment, moved out in June 2020. Water leaked from upstairs apartment into our unit, maintenance waited a few hours until we discovered the mess and called in about it. Motorcycle's battery was stolen in apartment parking lot, apparently used to steal another tenant's motorcycle. The real problems began in January 2020 when our electricity bill went from the typical $80-120 a month to $400. We could not get any help from the office staff. Electricity bills stayed high, covid hit and in March maintenance wasn't going into any apartments unless it was an emergency. Whatever was causing the high electricity bills was never resolved, it didn't seem to be a real priority to the office staff.”
“Was under the impression (for ~6 months) that my rent was $750+$25 pet fee, totaling $775. This is what I paid each month from Feb-Aug. In August I was informed by the office manager that my rent was actually $775+$25 per fee, totaling $800. And informed me I was accumulating a tab due to paying $25 less each month (again, for 6 months, without any correction from office management). The lease was mis-worded, essentially. So my rent “went up”, and I had to back pay my “debt”. While unemployed in a pandemic. Half of the outlets don’t work, some light switches don’t have covers, the towel racks and toilet paper holders aren’t securely attached and regular come off the wall. Roaches. Just… Roaches. The walls are so thin that I’ve heard every conversation my neighbors have had in 12 months. The dumpsters are regularly overflowing with trash on the sidewalks. I could go on but I have to literally go meet the moving truck right now. Don’t live here. (However, much respect to the seemingly-only maintenance man on the property. He works extremely hard and was always very helpful with issues).”
“It's been many years since I rented from Dix Brown, but I saw that he was reviewed on here and, honestly, was surprised he's still in the landlording hustle. But given what I've read about him, I think it's still important to leave this review because his approach as a landlord should be seen as a pattern and not an anomaly. Dix (and/or his company, Dixon Electric) bought the house me and two of my friends were living in some time through the lease of our second year. He immediately came in with some folks and cut a gigantic hole in our kitchen ceiling because... honestly, I don't remember. Maybe something actually needed repaired. But the key here is that they just cut a whole in the drywall of the ceiling that was large enough to probably drop a sedan through. And then they left. They left our kitchen covered in drywall dust. They left the hole literally for the rest of our tenure of that year (we all moved out after that year). We asked him if he was gonna ever come back and finish whatever he was fixing, and.. honestly, I don't remember what the answer was. What I remember was seeing squirrels perched up at the lip of the hole in the kitchen, watching me eat cereal. I remember how long it took to clean up the drywall. I remember him leaving shitty voicemails threatening us because we hadn't paid rent (because we foolishly believed we could withhold rent to leverage him to fix the kitchen ceiling - don't do that without consulting some kind of legal counsel, btw). It was pretty slummy. As shitty as my tenant experience was while Dix Brown was my landlord, I will say this: we cleaned the hell out of that apartment, and he did return our entire security deposit when we moved out. I'll give him that. But I would never rent from him again. I'd rather sleep in my car than roll those dice.”
"My landlord tried to make me move apartments and leave me homeless for 2 weeks even though it was not in the lease agreement. When people came in to fix issues with and clean the apartment - with no notice, mind you, they left my door open so anyone could come after the left, they left trash on my doorstep, and they left all of the lights on - I pay for electric. Every time I have tried to contact him, I get no answer and he never returns my calls or emails. The one time I was able to speak to him, he was very rude and would often cut me off when talking to him."
Review of Jim Arnold – Idle Hour, 40502 ★★ "He was understanding in many situations, but the gutter/siding above the door outside broke off and it was months before it was fixed. The building didn’t have fire alarms. He requires written notice WELL in advance before your lease ends if you want to move but doesn’t point… Continue reading Review of Jim Arnold by OCH
'Patricia was super sweet when I first met her, which made her transgressions seem so confusing and frustrating. Our rent was for the entire house, except for the small side room that is accessible from the outside. That room was reserved for her air bnb guest. The door that separated them from our home is a sliding wooden door. Not sound proofed at all. Sound traveled so much in our own section of the home that we could actually hear our cats walk upstairs. Some of the air bnb guest were very noisy but we knew it wasn’t really their fault. At one point she moved her son into the air bnb room. We eventually got a text one day asking us to wear thick socks indoors because he found it to be too noisy. We were both small and we were out of the house most days working. It seemed kind of ridiculous to blame us for how thin the floors and walls were, to the point of expecting us to wear thick socks when we can literally hear her son pee from our room upstairs. Another headache was the cooling and heating of the place. Utilities were included in our rent (our rent was high for that area by the way). I figured our high rent was due to utilities being included. Because the insulation was so terrible, the upstairs would get boiling hot and freezing cold during summer and winter. We had to use the cooling and heating system often. I didn’t feel like I was using it at unreasonable times. The heat upstairs would be about 10 degrees hotter than it was outside. On several occasions, I would turn on the cooling system, and about 5 minutes later Patricia would text me asking if it was necessary for me to turn it on or if it was set no lower than 78. Patricia lives in the castle next door and has time to keep an eye on our vents. She often would complain to us about the utilities being too high. If we pay rent and it stipulates that utilities are included I feel like making us uncomfortable/guilty for using the utilities is totally over stepping a boundary. I was also pretty sure she came in our home to check the temperature settings on our system when we were not home without notifying us. The worst came when it was a month to move out. I had gotten a new car and planned on selling my old one. It was parked in MY driveway. She texted me “offering” to tow my car away for scrap. I told her that it is my car and it is absolutely not in her right to tow it. That is again absolutely overstepping boundaries. She then said she needed it moved so she could build a shed there. The driveway was our driveway, as part of our rental agreement. She justified it as the car being “abandoned” and in the lease we are not supposed to abandon items outside for a prolonged period. I had only stopped using it for a couple months, isn’t the driveway where people store their cars? Do multi car families use all their cars on a regular basis? By that point I only had about 4 weeks left before moving out and I was so fed up with her that I called the scrap yard myself. She is a nice and interesting person outside of being her tenant. As a landlord she does care about her property, and maintains it well. On the flip side, she continually overstepped boundaries. Was too protective of her property to the point where I did not feel like it was my home. I paid rent but it felt like I was a guest in her home instead. She gives off the vibe of peace and love with the artist lady act but as a landlord she is passive aggressive, doesn’t respect boundaries and is very exploitive. It was exhausting."
"My partner and I settled on this house, after looking pretty thoroughly last year. We knew it wasn't in good condition, but Anderson was responsive with the couple of maintenance things we were concerned about at the time and it's in a nice location. Since then, they have entirely neglected the property and do not respond to requests for maintenance. After a significant leak caused mold to develop on the ceiling, they agreed to remove a section of drywall, which now is a hole that exposes rotting wood, insulation, and an open leak during thunderstorms. We are concerned that the ceiling will soon collapse. They claim that we are just waiting to get quotes on the roof repair before beginning maintenance. The AC unit is also in awful disrepair. It rattles loudly and aggressively, which can be heard throughout the house, interfering with sleep. They have also allowed a large, woody growth of poison ivy to begin growing into the rear siding of the house, causing us to avoid the back yard. There is now a family of birds living fully in the foundation of the house. The ivy extends onto the dividing fence with our neighbors, where the fence leans at a roughly 70 degree angle, threatening to fall into the yard and further spreading poison ivy throughout the yard. When leaving messages for the property manager, he has NEVER done us the courtesy of a call or email. Two weeks after an initial submission for service for all of these issues, we noticed that a new property Anderson purchased less than a block away was having a brand new fence installed. Insult to injury. We are stuck here for 9 more months. Hopefully we can get some service done…"
"She will respond to inquiries late. She will set meetings and then not attend. She will not follow up with any correspondences. She will not have the correct contact information. And, she will not pay attention to you (make eye contact etc.) when speaking about housing matters. 0/10 would not recommend."