Review of 300 at The Circle by renter09

Review of  300 at the Circle – Woodhill, 40509

Rating: 1 out of 5.

“I have had repeated issues with this landlord over maintenance requests. When I moved in I opened the fridge and it smelled like a rotting corpse had been in there for months. I had to leave the apartment the smell got so bad. I went straight down to the front office and they sent some of the cleaning staff down to take a look. They sprayed some stuff and wiped it down and left. The smell was NOT gone at all and now I had bugs that started coming out of my ice maker. My landlord’s solution was that it would dissipate over time. They said the previous tenant left some fish in the freezer and they turned the electric off to that unit. They didn’t realize there was still fish in the freezer until they came to clean for my arrival. The smell was unbearable for months. I couldn’t get them to do anything about it. About a month into my lease my security alarm’s backup battery went dead which causes it to beep very loudly every few minutes. I put in a maintenance request and a few weeks later someone came to look at it. He said the battery probably needed to be replaced but he would have to check to see what type it needed. I said ok and thought he would be back soon. A month went by and I heard nothing. I decided to put in another request. He came back and said the same thing. That the battery probably needed to be replaced and he needed to check to see what kind it needed and he would get back to me. This went on about 3 or 4 more times until I just gave up and unplugged the alarm system because I got tired of the beeping and I’m sure my neighbors were too. I had a light bulb that had smoke coming out of it. They just put the exact same completely black bulb back in the socket. Which is so unbelievably dangerous. I have also had so much trouble with the front office with the pandemic. They refuse to take partial payments. They refuse to work with you to help get the balance paid on your account and keep adding and adding late fee upon late fee upon late fee. I have applied for rental assistance and the only thing that is preventing them from getting the money is they have to do their part of the application. But for an entire month they have done nothing. During this pandemic I have been threatened by corporate I am repeatedly given notices threatening eviction even though I am protected under the CDC moratorium and have signed the documentation necessary to receive such protection. This property has been the worst rental experience I have ever experienced!”

<<<SURVEY RESPONSES>>>

Question/statement:Answer:
1. What type of housing?Residential
2. How long have you rented here?2 years
3. Are you still renting here?Yes
4. What is your monthly rent?$700-800
5. My rental space was in good condition when I moved in.3 – neutral
6. I have not had issues with pests.1 – strongly disagree
7. Maintenance issues are dealt with in a timely manner.1 – strongly disagree
8. My landlord is pleasant and respectful.1 – strongly disagree
9. My landlord responds to messages within…48+ hours
10 Has your landlord ever entered your living space with less than 24 hours notice?Yes
11. Has your landlord ever entered your living space unannounced?No
12. Have you ever felt unsafe in your living space because of your landlord?No
13. My landlord explained important lease items to me.1 – strongly disagree
14. Has your landlord ever broken any lease agreements?Yes
15. How much of your security deposit did your landlord return?Still renting here
16. My landlord kept a portion of my security deposit, but they were justified.n/a

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