Review of First Place Properties – Lexington Avenue, 40508
“I’ve only live in one of First Place Properties’ units for less than a month, and I do not recommend this property management company to anyone. The administrators of this company are unfriendly and passive aggressive towards residents. My roommates and I have frequently communicated with Aimee and Journey about maintenance issues and fees and every interaction has been unpleasant. We had an incident with maintenance letting themselves into our unit without our knowledge because their was a leak from our unit into the one below us. When we expressed our concern about not being notified and maintenance leaving our door unlocked when they left, management was terse and cold.
The unit was unclean upon move-in. First Place Property units are not well-maintained. My apartment has very poor quality paint, which has cause my roommates and I to have significant issues hanging things on the wall. When I moved in, there were holes and parts of the wall that had paint peeled off that management did not bother to repair.
Additionally, the company overcharges residents. They apply a 15% “admin fee” for every charge. Months after signing my lease they required every tenant to secure “$150,000 Limit of Liability for Lessee’s legal liability for damage to Lessor’s property,” which in my case means the unit is triply insured.
After only two weeks of living in the unit, Aimee began pushing us to renew our lease for the following year and has begun showing the unit to prospective tenants. This company clearly preys upon young college students who do not have rental experience. The lease is built to completely protect the company, leaving desperate tenants having to agree to violating and unforgivable conditions. I have only been here less than a month and I am already ready to move out. I do not recommend signing a lease with this company.”
Click here to view photos submitted by this tenant.
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | < 1 month |
| 3. Are you still renting here? | Yes |
| 4. What is your monthly rent? | $500-600 |
| 5. My rental space was in good condition when I moved in. | 2 – disagree |
| 6. I have not had issues with pests. | 1 – strongly disagree |
| 7. Maintenance issues are dealt with in a timely manner. | 2 – disagree |
| 8. My landlord is pleasant and respectful. | 1 – strongly disagree |
| 9. My landlord responds to messages within… | 24 hours |
| 10. Has your landlord ever entered your living space with less than 24 hours’ notice? | Yes |
| 11. Has your landlord ever entered your living space unannounced? | Yes |
| 12. Have you ever felt unsafe in your living space because of your landlord? | No |
| 13. My landlord explained important lease items to me. | 1 – strongly disagree |
| 14. Has your landlord ever broken any lease agreements? | No |
| 15. How much of your security deposit did your landlord return? | Still renting here |
| 16. My landlord kept a portion of my security deposit, but they were justified. | n/a |
The Lexington Tenant Review 
I agree, entitled slumlords that do not understand accountability. Prey on college students renting for the first time. Will blame everything on the tenant in every situation (check journeys responses airing out tenants business on yelp) Has been reported about on the news because of their mistreatment and disregard for their tenants living spaces. Everyone needs to be warned about these people. They will exploit you, put you into danger, and then turn it all back on you when you speak up about it. Absolutely disgusting humans.
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I always get a kick out of the entitled people who come here to rant. At what point do you take responsibility for your own actions and stop blaming others?
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Lol, looks like exactly like they would respond.
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I would 100% second this and I highly advise anyone to NOT rent from this company. Aimee Clay is a condescending and rude human being who should simply not be able to run a business that serves the public or run a business in general. First Place Properties should be embarrassed the way they choose to run their company. No tenant ever deserves to be treated the way my roommates and I were.
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