Review of Denton Floyd Real Estate Group by TCunningham

Review of Denton Floyd Real Estate Group – Lansdowne, 40517

Rating: 1 out of 5.

“Triple Crown at Tates Creek probably has a new name again by now, but that’s not suprising because they changed management about once a year. But Denton Floyd real estate is who got us to finally leave. The last 2 years we lived there, we had a recurring bed bug infestation. It was disgusting and we ended up having to throw away furniture. I’m still wary of buying furniture with cloth upholstery because the memory of bugs is too disgusting… They sprayed at least 6 times, and the only thing we could really do was move. Disgusting. ALSO the maintenance was slow and the workers didn’t want to be there, one of them even told me they weren’t getting paid what they were told. We had a broken fridge for over a month waiting for them to get around to fixing it. I ended up calling upper management really angry that they were forcing me to not have a refrigerator. All of my food spoiled, in the fridge and the freezer. We demanded they pay us in damages and I think they took $200 or something off our rent the next month, but that doesn’t make up for how badly they ignored us for weeks and weeks. I lived directly across the parking lot from the office and could see what maintenance was doing most of the time: raking/blowing leaves or picking up trash in the parking lot. Eventually they didn’t even get us a new fridge like they said they would, they just switched out our broken one for the one sitting in the vacant apt above us…. Why they couldn’t have done that to begin with I still don’t know. We didn’t get our deposit back, tho we did have cats (that we paid entirely too much rent for). The pet rent is per animal, in case they weren’t clear with you upfront. AND once when we were renewing our lease a new girl in the front office said it was fine to have 3 cats, so we adopted a stray. But soon someone else noticed and said we couldn’t… So we, again, put our foot down and pointed out its was what was written in our lease agreement. Needless to say, we left as soon as we could find a new place. Stay away from Pimlico Pkwy!”

<<<SURVEY RESPONSES>>>

Question/statement:Answer:
1. What type of housing?Residential
2. How long have you rented here?3 years
3. Are you still renting here?No
4. What is your monthly rent?$800-900
5. My rental space was in good condition when I moved in.4 – agree
6. I have not had issues with pests.1 – strongly disagree
7. Maintenance issues are dealt with in a timely manner.1 – strongly disagree
8. My landlord is pleasant and respectful.2 – disagree
9. My landlord responds to messages within…48+ hours
10 Has your landlord ever entered your living space with less than 24 hours notice?Yes
11. Has your landlord ever entered your living space unannounced?Yes
12. Have you ever felt unsafe in your living space because of your landlord?Yes
13. My landlord explained important lease items to me.3 – neutral
14. Has your landlord ever broken any lease agreements?Yes
15. How much of your security deposit did your landlord return?0%
16. My landlord kept a portion of my security deposit, but they were justified.2 – disagree

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