"We moved into 463 Maxwell Street KNOWING that we should have gotten a lease BECAUSE of things like this, but we were 19 and anxious to move close to UK... something everyone who moves in to places like that are thinking... and BOY did we learn our lesson. Y'ALL GET A FORMAL LEASE!!! Because of this you might or might not want to post my review, but I know he has rented to others when we moved out. Same deal, no lease. Our landlord was furloughed at one point and lived in the attic while we were there. When our roommate got fleas, the entire house had to be bug bombed multiple times, a cost we paid for. In the process of washing everything we owned, the dryer (from the late 60s) gave out and our landlord told us to hang the clothes on the line out back.... as if the fleas weren't also outside... on east maxwell... with an unfenced backyard... Then in the winter, one of the pipes must have burst under the house in the crawl space with a dirt floor. Because none of the stuff down there was ours, and that there wasn't an easy way to get down there, we didn't notice anything happened until Summer when the house started smelling foul. Our landlord asked us to fix it ourselves... the basement was full of mold and water and likely sewage. The toilet on multiple occasions would break, and the first time we noticed, it was being held together by A TACK and AN ERASER to make it plunge... a $20 kit from walmart fixed it, something we also paid for. The rest of the toilet was leaking water into the grout in the bathroom (I think this is the pipe that burst (GROSS)). The stove (probably from the 1900's) leaks Carbon Monoxide into the house, something my room mate's mom tested for. I hope he replaced that thing. Lastly, and the part that salted the wound, is that while we gave (27 days so I get that it was under a month) notice, and after our landlord came back to the house, AFTER someone had already moved in (so there was no formal look through) he accused us of stealing forks and cups and a bookshelf? (none of which we did.) He threatened to sue us in small claims court, but as he had no lease and we DIDN'T, I think he realized there was not a case. I love this site, and BEWARE OF PEOPLE WHO RENT WITHOUT LEASES."
"I’m writing this from the experience of 2 friends. Jan is the manager at Kauffman properties. She is a stone cold hateful woman who says she won’t lease to boys. She won’t let you store anything in the basement. She drives by or has other people drive by to check on what you’re doing and its creepy. She also has to have monthly check ins on your apartment. She will tell you she’s coming in a day or so but when she gets there she barges right in without knocking. She used her own key. Obviously she’s not allowed to open anything but it’s still annoying that she has to do monthly check ins on 22 year olds. If you’re worried about your tenants then don’t rent to college kids.. ya know. She will also get pissed if the tiniest bit of your wheel is off the gravel and in the grass. Other people have told me that when their friend stopped out front with a dog that she thought the tenants had snuck a dog on the property. So she tried to fine them. When my friends mother tried to contact her about specifics Jan told her she can only speak to the tenant... which doesn’t make sense since her mom pays the bills and was asking simple questions. She also said she would fine you $25 for every unnecessary email she received and take it from your deposit. She’s a roach and I have told every single one of my friends to literally rent from ANYBODY else. She has those yellow signs mostly in the campus areas of University, State Street, Elizabeth and some on Fontaine. Avoid the Kauffman’s."
"So incredibly rude, condescending, and presumptuous. He enjoys taking advantage of college students, women in particular, and strong arming them into uncomfortable and often illegal situations. His property manager let himself in unannounced over winter break to show my home to potential new renters with no warning and had the audacity to be angry when I told him to leave."
"Where to begin. Phil is the owner of the property but Ally is the property manager. You exclusively deal with Ally. Any efforts to contact Phil are ignored. From October to July things were regularly stolen from the parking lot, bikes and cars broken into. We pleaded with the landlords to install security cameras and all they would do is tell us to call the cops... which, ACAB, but also completely useless in this kind of situation. Finally after months of pleading security cameras were installed in June. Then after my bike was stolen (for the second time) they refused to look at the footage or let me see it. Phil regularly sits in his car and watches the building to see when tenants are not home and he and Ally have absolutely entered the unit without our knowledge or permission. I firmly believe they are the ones behind the theft. Also Phil insisted on showing our still occupied unit in the middle of a global pandemic after we begged to do a virtual tour and even provided him with photos and videos of our unit per his request. They are two of the most vile and evil assholes I have ever dealt with. The building is cute and cheap and great if you work downtown but dealing with them is so not worth it."
'Patricia was super sweet when I first met her, which made her transgressions seem so confusing and frustrating. Our rent was for the entire house, except for the small side room that is accessible from the outside. That room was reserved for her air bnb guest. The door that separated them from our home is a sliding wooden door. Not sound proofed at all. Sound traveled so much in our own section of the home that we could actually hear our cats walk upstairs. Some of the air bnb guest were very noisy but we knew it wasn’t really their fault. At one point she moved her son into the air bnb room. We eventually got a text one day asking us to wear thick socks indoors because he found it to be too noisy. We were both small and we were out of the house most days working. It seemed kind of ridiculous to blame us for how thin the floors and walls were, to the point of expecting us to wear thick socks when we can literally hear her son pee from our room upstairs. Another headache was the cooling and heating of the place. Utilities were included in our rent (our rent was high for that area by the way). I figured our high rent was due to utilities being included. Because the insulation was so terrible, the upstairs would get boiling hot and freezing cold during summer and winter. We had to use the cooling and heating system often. I didn’t feel like I was using it at unreasonable times. The heat upstairs would be about 10 degrees hotter than it was outside. On several occasions, I would turn on the cooling system, and about 5 minutes later Patricia would text me asking if it was necessary for me to turn it on or if it was set no lower than 78. Patricia lives in the castle next door and has time to keep an eye on our vents. She often would complain to us about the utilities being too high. If we pay rent and it stipulates that utilities are included I feel like making us uncomfortable/guilty for using the utilities is totally over stepping a boundary. I was also pretty sure she came in our home to check the temperature settings on our system when we were not home without notifying us. The worst came when it was a month to move out. I had gotten a new car and planned on selling my old one. It was parked in MY driveway. She texted me “offering” to tow my car away for scrap. I told her that it is my car and it is absolutely not in her right to tow it. That is again absolutely overstepping boundaries. She then said she needed it moved so she could build a shed there. The driveway was our driveway, as part of our rental agreement. She justified it as the car being “abandoned” and in the lease we are not supposed to abandon items outside for a prolonged period. I had only stopped using it for a couple months, isn’t the driveway where people store their cars? Do multi car families use all their cars on a regular basis? By that point I only had about 4 weeks left before moving out and I was so fed up with her that I called the scrap yard myself. She is a nice and interesting person outside of being her tenant. As a landlord she does care about her property, and maintains it well. On the flip side, she continually overstepped boundaries. Was too protective of her property to the point where I did not feel like it was my home. I paid rent but it felt like I was a guest in her home instead. She gives off the vibe of peace and love with the artist lady act but as a landlord she is passive aggressive, doesn’t respect boundaries and is very exploitive. It was exhausting."
"Terrible experience living in these apartments. The only good part about them is that they are close to the UK campus. Maintenance and other office staff would enter our apartment whenever they wanted without a 24 hour notice. It made me feel very uncomfortable and unsafe. There were constantly ants everywhere even with no food or anything lying around. The managers are so disrespectful and rude. They do not care about your wellbeing. They just care about sucking money from you. They were also doing work on the roof for two weeks straight before finals week and it was extremely loud. There was constant stomping and music playing during this time. I also filed a complaint about our neighbors because they constantly had parties and were loud 24/7. NOTHING was done. Do NOT live here."
"The landlord wasn’t an issue since he was impossible to get in contact with...it was the property manager, Allison, that was the issue. She was extremely disrespectful to tenants, played favorites, and even stole from at least one tenant. The building was clearly falling apart but any issues were immediately the tenant’s fault instead of the possibility that the issues were due to the property being old and not maintained. Most repairs by her were made with duct tape. She continuously entered apartments unannounced and would threaten to ignore work orders if you didn’t do exactly what she wanted."
"Lynne is a sweet lady and pretty respectful. Our mailbox was broken the entire year we lived there after multiple attempts to get it fixed. It became easier to ask the mail person for our mail directly then trying any longer to get it fixed. Our washer broke and was fixed within a week, but we were not informed when someone came in to fix it and were not informed when it was fixed. She allowed late payments during the pandemic but not rent discount (to be expected from off campus housing). I would recommend renting from her."