Tag: respectful

Review of Bob Peterson by Polka Dot Pants

The Lexington Tenant Review1 Comment

"The Peterson family are the kindest landlords I've had in either Lexington or Louisville. Bob can often be seen driving around the complex and picking up fallen branches and litter, and he will give you a friendly hello and ask if everything is okay. His son Jesse handles new leases and tours, and he's approachable and professional. They really do try to make our little community safe, clean, and as welcoming as possible, and they are proactive upon receiving feedback (we needed new washing machines, and they agreed and replaced them all within a reasonable time frame). Plus they host community events and door decorating contests to make you feel a bit closer to your neighbors. 10/10, grab an apartment here if you can."

Review of Mark McFarland by Plant1fish

The Lexington Tenant Review1 Comment

"Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn't his main job and that he's not in it to get rich. I couldn't have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he's not doing this full time and therefore maintenance requests are a bit slow, but he also doesn't cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn't even ask if it was our fault or take any of the deposit."

Review of Lana McKinley by L

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"Lana has been nothing short of awesome! My partner and I moved into an apartment complex she manages and we have loved it here. Any time we have had an issue, Lana is immediately on top of it. She is very serious about pest control, and so this has never been an issue. I have seen roach infestations elsewhere and I feel super fortunate that Lana does not let that happen to her properties. She is always super sweet and quick to respond, and remembers little details about my partner and I - which is important to me personally, because it levels out the power dynamic between tenant/landlord and makes her very approachable. We moved from a 1 bed to a 2 bed in the same apartment complex and Lana made it a super easy transition for us. I cannot recommend her enough ! Every apartment complex has its quirks of course, and I have my share of inconveniences, but when it comes down to it, you cant beat affordable housing with a lovely property manager like Lana."