Category: ⭐⭐⭐⭐⭐ Reviews

Review of Mark McFarland by Plant1fish

The Lexington Tenant Review1 Comment

"Mark is a rare find when it comes to landlords. He started managing properties as a way to make sure his own kids have decent housing while attending UK. This means that property management isn't his main job and that he's not in it to get rich. I couldn't have asked for a better landlord in terms of understanding and willingness to work with people. There admittedly is the downside that he's not doing this full time and therefore maintenance requests are a bit slow, but he also doesn't cheap out on solutions. When our oven broke, he replaced it with a way nicer model than before and didn't even ask if it was our fault or take any of the deposit."

Review of Lana McKinley by L

The Lexington Tenant ReviewLeave a comment

"Lana has been nothing short of awesome! My partner and I moved into an apartment complex she manages and we have loved it here. Any time we have had an issue, Lana is immediately on top of it. She is very serious about pest control, and so this has never been an issue. I have seen roach infestations elsewhere and I feel super fortunate that Lana does not let that happen to her properties. She is always super sweet and quick to respond, and remembers little details about my partner and I - which is important to me personally, because it levels out the power dynamic between tenant/landlord and makes her very approachable. We moved from a 1 bed to a 2 bed in the same apartment complex and Lana made it a super easy transition for us. I cannot recommend her enough ! Every apartment complex has its quirks of course, and I have my share of inconveniences, but when it comes down to it, you cant beat affordable housing with a lovely property manager like Lana."

Review of Lana McKinley by Retro

The Lexington Tenant ReviewLeave a comment

"I enjoyed living at this property. I only moved because I decided to live with my partner and we needed a bit more space. My apartment was quiet and freshly renovated with a new washer/dryer. In my time there, I had one major issue: the apartment had bedbugs when I moved in. I worked with management to get rid of them in a few weeks with no reoccurrences through the rest of my two years. It was an awful situation but I was happy with how it was handled. Sometimes the shower drain would get stopped up and they’d send someone within a day or two to fix them. They always knocked before coming in and the maintenance people were respectful. They kept the common hallway really clean, as well as the parking lot. I would rent with this company again in the future, for sure."