Review of Michael Wang (Upscale Properties) by Michael Rentpayer

Review of Michael Wang (Upscale Properties) – West Lexington, 40505

“UPM is the worst management company I have ever dealt with. I have lived in the apartment for seven years, the last five of which they have “managed.” I pay my rent on time every single month. Their office staff is astonishingly rude and unprofessional. Maintenance is essentially non-existent; they have raised the rent twice in the last six months, claiming “below market value.” However, their units are ALSO “below market quality.” The building is falling apart, they employed maintenance personnel who blatantly steal from apartments.

They do not screen their tenants except financially. Out-of-state fugitive with pending Rx Fraud charges? Come on over, UPM will not even bother with a ten-second Google search on you. Drug dealers welcome! Do not bother with a “noise complaint” because they will tell you there is nothing they can do. (Untrue, btw).

But you can be dang sure they will look into your income, and as long as you can pay the deposit and first month, you are GOLDEN. After that, you will become just another revolving door tenant ripe for eviction. They will not care, they will just evict you to move another trash tenant in and get their deposit and month 1.

The apartment has not been painted in seven years, carpet is at least that old, appliances are sh*t. Outside maintenance is mostly non-existent. Overgrown bushes, trees, and parking lot is filled with trash and potholes. Snow removal is non-existent. Broken furnace? Tough. Coldest night of the year? Tough.

Avoid this “business” at all costs.”

<<<SURVEY RESPONSES>>>

Question/statement:	Answer:
1. What type of housing?	Residential
2. How long have you rented here?	5 years
3. Are you still renting here?	Yes
4. What is your monthly rent?	$500-600
5. My rental space was in good condition when I moved in.	3 – neutral
6. I have not had issues with pests.	3 – neutral
7. Maintenance issues are dealt with in a timely manner.	1 – strongly disagree
8. My landlord is pleasant and respectful.	1 – strongly disagree
9. My landlord responds to messages within…	48+ hours
10 Has your landlord ever entered your living space with less than 24 hours notice?	Yes
11. Has your landlord ever entered your living space unannounced?	Yes
12. Have you ever felt unsafe in your living space because of your landlord?	Yes
13. My landlord explained important lease items to me.	1 – strongly disagree
14. Has your landlord ever broken any lease agreements?	Yes
15. How much of your security deposit did your landlord return?	Still renting here
16. My landlord kept a portion of my security deposit, but they were justified.	n/a