Review of Aimee Clay – Park Avenue, 40502
“We moved into this ”house” on October 1, 2021. The place was absolutely filthy, we had to scrub the floors, walls, and baseboards before moving our things into the house. Immediately, we had issues with the furnace. Lexington Code Enforcement states that a property owner must maintain a 65° temperature in EACH living space, from October 1-May 15. Many times we woke up and the house was below 60°. Recently, (last week of January 2022) we woke up to the thermostat reading 46°. There was an impending ice storm on the way. We put in 10+ maintenance requests to PERMANENTLY fix the issue. We texted, emailed, and even sent multiple letters in the mail to our landlord, to no avail. She ignored us. She left our group chat THREE times. She was combative and apathetic and has clearly gotten away with this. Lexington Code Enforcement gave them 5 days (until February 5) to fix the issue. They disobeyed this order and we were within our legal rights to move out.
We were interviewed by LEX18 for this. We have ample proof and the furnace issue is not even the only thing. We were illegally charged $100 a day for a security system we had permission to install. The lease states, “The tenant may have a security system and pay a one-time $75 fee and give the landlord access to the code.” We offered this to our landlord and maintenance multiple times and we were rejected. We obtained a lawyer who guided us through this process so as to not break any laws, otherwise, we would be lost and FREEZING inside of that trash dump on Park Avenue with the YELLOW DOOR. I do have pictures but no links to them. They’re saved onto my phone.”
<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 4 months |
| 3. Are you still renting here? | No |
| 4. What is your monthly rent? | $900-1k |
| 5. My rental space was in good condition when I moved in. | 1 – strongly disagree |
| 6. I have not had issues with pests. | 3 – neutral |
| 7. Maintenance issues are dealt with in a timely manner. | 1 – strongly disagree |
| 8. My landlord is pleasant and respectful. | 1 – strongly disagree |
| 9. My landlord responds to messages within… | 48+ hours |
| 10. Has your landlord ever entered your living space with less than 24 hours’ notice? | Yes |
| 11. Has your landlord ever entered your living space unannounced? | Yes |
| 12. Have you ever felt unsafe in your living space because of your landlord? | Yes |
| 13. My landlord explained important lease items to me. | 2 – disagree |
| 14. Has your landlord ever broken any lease agreements? | Yes |
| 15. How much of your security deposit did your landlord return? | 0% |
| 16. My landlord kept a portion of my security deposit, but they were justified. | 2 – disagree |
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