Tag: poor maintenance

Review of Kingston Property Management by danic

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“My personal experience with Kingston Properties has not been good. I had severe issues with the pipes in the house for the first year and a half of renting here, and I was left without water or a bathroom for days on multiple occasions. The house was poorly renovated and has withstood being cleaned (vinyl lifting, paint chipping while being wiped, wood counters are not stained or sealed) and the storm doors blew off during a storm along with parts of the roof. The foundation is party cinder blocks, and there is still trash underneath the porch that the company said they would clean during my TOUR, prior to even renting. Their maintenance team is short staffed and there is little communication between the property company and the professionals they hire to complete serious issues.”

Review of Pinebrook Apartments by tomi

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Review of Pinebrook Apartments – Tates Creek, 40517 ★ “I have been under four management teams since February 2024. Nothing has been done to fix all of the write ups since moving in.” <<<SURVEY RESPONSES>>> Question/statement:Answer:1. What type of housing?Residential2. How long have you rented here?3 months3. Are you still renting here?Yes4. What is your monthly rent?Above… Continue reading Review of Pinebrook Apartments by tomi

Review of Todd Tighe by TTIL

The Lexington Tenant Review1 Comment

“He is very nice at first to get you in especially on government assistance but I never seen him in person and he knows that he should remodel he’s the only place in town with white refrigerator and stove dead roaches were in the display clock on stove I had to clean the whole house when I moved in not just sanitized I do that when move on regardless but I mean clean like 6 Bebe kids been running around so disappointing that he sits back and gets Rich off poor people and he knows already on assistance but charge them $35 for an air filter and you don’t pay $5 a day, they charge you him and his son Patrick to fix on their house.”

Review of Stephen (Steve) Ross by Anonymous

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“Stephen (Steve) Ross is the worst landlord I've ever had. He will make up his own rules despite the lease. Ultimately he evicted us because he 'never liked us' but really it was because we often didn't put up with his bullshit. Some of the biggest problems with him included: • He deposited our check 2 weeks late (despite the lease stating everything had to be squared away by the 5th). Due to this, it over drafted our account by $4. He then waited another week to notify us, but charged us a daily late fee for the full 3 weeks before notifying us. If he had deposited our check within those 5 days, the account would not have been over drafted. He was unwilling to acknowledge his own actions in this, and threatened it wouldn't be good for us if we didn't pay the fee. He said it was 'hard to get to the bank on time' despite him picking up rent a day before the 1st of the month. After we paid this additional fee, is when he evicted us. • Showing up unannounced • Insisting that he has to enter your apartment to pick up rent • Unwilling to fix things like a dishwasher that never worked, and a fence in the back that is falling apart. • The heat constantly went out in the winter • After we had been renting for well over 2 years, he went into our attic where we had storage, and tried to claim that we had to get a storage unit and that we couldn't store anything beyond luggage and a Christmas tree up there. (despite 1/3 of the stuff up there being his own lumber) • When we moved in he evicted someone in the neighboring building for racist suspicions that the tenant was dealing drugs. Despite not having any evidence other than 'people hanging around'. • I've heard multiple stories of him sexually propositioning tenants.”

Review of Michael Wang (Upscale Properties) by QUIRKYARISTOCRAT

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“About a month into my rental term, I called about pest problems I was noticing. The landlord suggested that it was my fault, and then said "In my experience a lot of you just lie" - nevermind I had only moved my things in for a few weeks at this point. The disrespect continued, and when they denied that the stairs were an object of safety concern, I successfully had them condemned by code enforcement. By the end of our time together, when I wanted to move out, they asked for more than was contractually due - once, I had pointed out the difference, they conceeded that it was too much. I may have come across as litigious, I got my full deposit back, but for an apartment management company to give me a handwritten check for my security deposit, I think that speaks volumes regarding how little security deposits they give back - they have hundreds in Lexington, so a handwritten security deposit check - seemed sus.”

Review of Kingston Property Management by jocamillo

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“Kingston is without a doubt the worst property management company we have ever rented from. The property we rent is full of cut corners and shoddy repairs. The power goes out regularly, the floors are crumbling, and the plumbing constantly smells of sewage. Kingston’s office does not respond to emails or voicemails, and most attempts to contact them end up being transferred to a third-party maintenance call center with representatives that don’t live anywhere near Lexington. When service techs do respond to our maintenance requests, Kingston rarely authorizes anything but the bare minimum repairs - if that. Some of these maintenance issues have been going on for two years without being addressed, and no one in the office ever bothers to return a phone call.”

Review of Urban Vigor by rmsap

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“I have been waiting since Urban Vigor bought these buildings to fix an issue with squirrels. The squirrels have been eating holes in walls and the roof all while fighting above my ceiling and in the walls of the apartments. This week I noticed a huge hole in my window frame from the squirrels entering and realized my actual window frame is completely deteriorating from it. I contacted the office for maintenance to come check this out and haven't had a response back.”

Review of First Place Properties by TiredTenant

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“I’ve only live in one of First Place Properties’ units for less than a month, and I do not recommend this property management company to anyone. The administrators of this company are unfriendly and passive aggressive towards residents. My roommates and I have frequently communicated with Aimee and Journey about maintenance issues and fees and every interaction has been unpleasant. We had an incident with maintenance letting themselves into our unit without our knowledge because their was a leak from our unit into the one below us. When we expressed our concern about not being notified and maintenance leaving our door unlocked when they left, management was terse and cold. The unit was unclean upon move-in. First Place Property units are bot well-maintained. My apartment has very poor quality paint, which has cause my roommates and I to have significant issues hanging things on the wall. When I moved in, there were holes and parts of the wall that had paint peeled off that management did not bother to repair. Additionally, the company overcharges residents. They apply a 15% “admin fee” for every charge. Months after signing my lease they required every tenant to secure “$150,000 Limit of Liability for Lessee’s legal liability for damage to Lessor’s property,” which in my case means the unit is triply insured. After only two weeks of living in the unit, Aimee began pushing us to renew our lease for the following year and has begun showing the unit to prospective tenants. This company clearly preys upon young college students who do not have rental experience. The lease is built to completely protect the company, leaving desperate tenants having to agree to violating and unforgivable conditions. I have only been here less than a month and I am already ready to move out. I do not recommend signing a lease with this company.”

Review of Burton Properties by viscerallyephemeral

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“Living off of other people’s hard-earned cash while they sit pretty and don’t do jack shit. Flat-out told us the garage, which was literally collapsing, was not worth fixing because it wasn’t part of the living space. Completely ignored several maintenance requests, which I’m sure they’ll use against us in getting our deposit back. Did the bare minimum for the entire two years and still expects the last month's rent. I’m entirely convinced they bought the house, listed it, and didn’t look at it again until a week or so before we moved in. The condition was atrocious.”

Review of Expert Property Management by sobroadwayanon

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“When I first moved into the house with my roommate the property management company had just bought, they had done some work to make it fit for living but some was not finished including roofing and cooling. Our front door lock was broken for some months when we first moved in and took a long time for them to send round a repairman even after we had a home invasion incident. Later, when I had to leave and had someone take over my lease I asked about the security deposit and they said it was their policy for previous tenants to get their deposit back from the new tenant taking over and obviously with no help from the landlord I did not get it back. Even though rent was pretty reasonable back then [2016-2017], it's still $375 I new saw again. Now, when I look at rental listings in Lexington in 22-23, I see this company is also the only one charging a "move-in fee" of $250 along with an application fee of $75. Be wary of them!”