Review of Kingston Property Management by danic

“My personal experience with Kingston Properties has not been good. I had severe issues with the pipes in the house for the first year and a half of renting here, and I was left without water or a bathroom for days on multiple occasions. The house was poorly renovated and has withstood being cleaned (vinyl lifting, paint chipping while being wiped, wood counters are not stained or sealed) and the storm doors blew off during a storm along with parts of the roof. The foundation is party cinder blocks, and there is still trash underneath the porch that the company said they would clean during my TOUR, prior to even renting. Their maintenance team is short staffed and there is little communication between the property company and the professionals they hire to complete serious issues.”

Review of Stephen (Steve) Ross by Anonymous

“Stephen (Steve) Ross is the worst landlord I've ever had. He will make up his own rules despite the lease. Ultimately he evicted us because he 'never liked us' but really it was because we often didn't put up with his bullshit. Some of the biggest problems with him included: • He deposited our check 2 weeks late (despite the lease stating everything had to be squared away by the 5th). Due to this, it over drafted our account by $4. He then waited another week to notify us, but charged us a daily late fee for the full 3 weeks before notifying us. If he had deposited our check within those 5 days, the account would not have been over drafted. He was unwilling to acknowledge his own actions in this, and threatened it wouldn't be good for us if we didn't pay the fee. He said it was 'hard to get to the bank on time' despite him picking up rent a day before the 1st of the month. After we paid this additional fee, is when he evicted us. • Showing up unannounced • Insisting that he has to enter your apartment to pick up rent • Unwilling to fix things like a dishwasher that never worked, and a fence in the back that is falling apart. • The heat constantly went out in the winter • After we had been renting for well over 2 years, he went into our attic where we had storage, and tried to claim that we had to get a storage unit and that we couldn't store anything beyond luggage and a Christmas tree up there. (despite 1/3 of the stuff up there being his own lumber) • When we moved in he evicted someone in the neighboring building for racist suspicions that the tenant was dealing drugs. Despite not having any evidence other than 'people hanging around'. • I've heard multiple stories of him sexually propositioning tenants.”

Review of Kingston Property Management by jocamillo

“Kingston is without a doubt the worst property management company we have ever rented from. The property we rent is full of cut corners and shoddy repairs. The power goes out regularly, the floors are crumbling, and the plumbing constantly smells of sewage. Kingston’s office does not respond to emails or voicemails, and most attempts to contact them end up being transferred to a third-party maintenance call center with representatives that don’t live anywhere near Lexington. When service techs do respond to our maintenance requests, Kingston rarely authorizes anything but the bare minimum repairs - if that. Some of these maintenance issues have been going on for two years without being addressed, and no one in the office ever bothers to return a phone call.”

Review of Urban Vigor by rmsap

“I have been waiting since Urban Vigor bought these buildings to fix an issue with squirrels. The squirrels have been eating holes in walls and the roof all while fighting above my ceiling and in the walls of the apartments. This week I noticed a huge hole in my window frame from the squirrels entering and realized my actual window frame is completely deteriorating from it. I contacted the office for maintenance to come check this out and haven't had a response back.”

Review of Burton Properties by viscerallyephemeral

“Living off of other people’s hard-earned cash while they sit pretty and don’t do jack shit. Flat-out told us the garage, which was literally collapsing, was not worth fixing because it wasn’t part of the living space. Completely ignored several maintenance requests, which I’m sure they’ll use against us in getting our deposit back. Did the bare minimum for the entire two years and still expects the last month's rent. I’m entirely convinced they bought the house, listed it, and didn’t look at it again until a week or so before we moved in. The condition was atrocious.”

Review of Expert Property Management by dlp789

“Didn’t care about my safety or the safety of the home. Agreed to fix issues when I moved in but never did. Was very legitimate safety issues. Called. Left messages. Sent letters. Didn’t care. Totally disregarded my humanity, and safety with no response to my losses but when I had to move tried to hurt me financially and in finding a safe home. Debra does not care about people just about money.”

Review of Kentucky Life Property Management by mks

“You basically never heard from the property manager after you signed your lease. They were decent at responding to maintenance requests in the online portal, but you could never get a hold of them via office phone. The only reason I'm doing this review is to let you all know that 262 Kalmia Avenue is INFESTED WITH ROACHES. I kept my unit clean and they sprayed once a month, but it was still so bad after months of spraying. Probably killed 10 roaches a day for months. I wouldn't rent there if I were you."

Review of Misty Marcum / Brokenfork by bonnaroo365

“Misty has always been super responsive to messages but honestly nothing ever comes out of what we discuss. Our rent was raised more than the agreed-upon terms, we’ve had cockroaches for almost an entire year, and in the last six months, we’ve spent over a month without hot water and heat. Routine maintenance is never addressed.”

Review of Michael Huber by Anonymouse

“Has been the worst experience of my life. Michael Huber et al., enter my rental unit unannounced repeatedly. Other tenants have had the same unannounced entry issue. Tenants who resist Huber Real Estate entries are threatened with eviction. He has Boomer generational control problems micro-managing everyone within his purview. Sadly, Huber Real Estate property manages several University of Kentucky neighborhood properties. Properties on the surface are beautiful, but there are (deliberately hidden) code violations.”

Review of Jennifer Davis / B&B Properties by Dandy

“Hateful woman & a liar. Seriously one of the rudest people I've ever met, ignoring maintenance requests, and price-gouging long-term tenants in good standing. Slumlord and only cares about money, and not the fact that she is responsible for housing people.”