Author: The Lexington Tenant Review

Review of Burton Properties by viscerallyephemeral

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“Living off of other people’s hard-earned cash while they sit pretty and don’t do jack shit. Flat-out told us the garage, which was literally collapsing, was not worth fixing because it wasn’t part of the living space. Completely ignored several maintenance requests, which I’m sure they’ll use against us in getting our deposit back. Did the bare minimum for the entire two years and still expects the last month's rent. I’m entirely convinced they bought the house, listed it, and didn’t look at it again until a week or so before we moved in. The condition was atrocious.”

Review of Expert Property Management by sobroadwayanon

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“When I first moved into the house with my roommate the property management company had just bought, they had done some work to make it fit for living but some was not finished including roofing and cooling. Our front door lock was broken for some months when we first moved in and took a long time for them to send round a repairman even after we had a home invasion incident. Later, when I had to leave and had someone take over my lease I asked about the security deposit and they said it was their policy for previous tenants to get their deposit back from the new tenant taking over and obviously with no help from the landlord I did not get it back. Even though rent was pretty reasonable back then [2016-2017], it's still $375 I new saw again. Now, when I look at rental listings in Lexington in 22-23, I see this company is also the only one charging a "move-in fee" of $250 along with an application fee of $75. Be wary of them!”

Review of Expert Property Management by dlp789

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“Didn’t care about my safety or the safety of the home. Agreed to fix issues when I moved in but never did. Was very legitimate safety issues. Called. Left messages. Sent letters. Didn’t care. Totally disregarded my humanity, and safety with no response to my losses but when I had to move tried to hurt me financially and in finding a safe home. Debra does not care about people just about money.”

Review of Kentucky Life Property Management by mks

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“You basically never heard from the property manager after you signed your lease. They were decent at responding to maintenance requests in the online portal, but you could never get a hold of them via office phone. The only reason I'm doing this review is to let you all know that 262 Kalmia Avenue is INFESTED WITH ROACHES. I kept my unit clean and they sprayed once a month, but it was still so bad after months of spraying. Probably killed 10 roaches a day for months. I wouldn't rent there if I were you."

Review of Misty Marcum / Brokenfork by bonnaroo365

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“Misty has always been super responsive to messages but honestly nothing ever comes out of what we discuss. Our rent was raised more than the agreed-upon terms, we’ve had cockroaches for almost an entire year, and in the last six months, we’ve spent over a month without hot water and heat. Routine maintenance is never addressed.”

Review of Michael Huber by Anonymouse

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“Has been the worst experience of my life. Michael Huber et al., enter my rental unit unannounced repeatedly. Other tenants have had the same unannounced entry issue. Tenants who resist Huber Real Estate entries are threatened with eviction. He has Boomer generational control problems micro-managing everyone within his purview. Sadly, Huber Real Estate property manages several University of Kentucky neighborhood properties. Properties on the surface are beautiful, but there are (deliberately hidden) code violations.”

Review of Jennifer Davis / B&B Properties by Dandy

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“Hateful woman & a liar. Seriously one of the rudest people I've ever met, ignoring maintenance requests, and price-gouging long-term tenants in good standing. Slumlord and only cares about money, and not the fact that she is responsible for housing people.”

Review of David Sparks by anonymouslexingtonian

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“House has been barely maintained. Overgrown bushes. Had to ask for months of parking in mud by both me, my roommate, and upstairs neighbors (we share a duplex) to get the driveway re-graveled. He basically gaslights us when we bring up maintenance problems that were pre-existing before move-in that have only worsened in the past year. Examples: brown stained ceiling tiles in the bathroom. Gnats. Black mold in the basement he only addressed after my roommate tried to report him. Broken washer in the basement. Blaming us for some plumbing issues that are actually only due to the house being 100 years old and barely maintained. Outdated appliances including washer/dryer and a/c units. Cracked glass in windows that he won’t replace. Painted over shower; paint has no place on a shower lol and it peels (as of course it would) due to moisture. Poor air ventilation but most windows can’t be opened because they are covered in so many layers of paint - functional windows only open up a few inches. Most windows don’t have screens anyway. Locks have obviously never been replaced between tenants - until the kitchen door lock got irreparably jammed that he had to replace the lock in its entirety. It is rare that he acknowledges let alone follows through on maintenance requests. Water is very low pressure. Heating is an old furnace decades old that is irreplaceable- once it goes out the place will simply have no heat. No plans to fix that, only to sell. Puts huge (several feet across) political signs in the yard. Doesn’t use modern payment options, have to drop off a check. Also, his son is the constable; 3rd district. It feels like that should be illegal but I guess it’s not! Is certainly fishy though! The constable’s office is located at 224 E High Street. That building is also barely maintained. The driveway is itching to give its victims (tenants) flat tires. In fact, the constable doesn’t even park in the back lot attached to the driveway; he parks in the post office’s lot across the street. Clearly, he’s aware that it’s unacceptable!”

Review of Jey Marks (Urban Vigor) by disgustedrenter

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“There are so many things wrong with the house, to the point that the City of Lexington left a long list of required repairs. When I asked the building manager (Jey) about a repair schedule, he didn't seem to care about being cited by the city. Instead, he said something about "new windows". Meanwhile, my ceiling is caving and the hallways, porch, and yard are full of junk. I moved here because of the location, but soon found it wasn't worth it. 9 months into the lease Jey tried to add an additional $50 for parking that had always been free. I was told it was the "other management company that mishandled things'" and that I was still on the hook. Also, my upstairs neighbor has ordered large cases of prepped meals that have sat unopened in the hallways until they rotted so badly that the other tenants were vomiting in their apartments. I've avoided making maintenance requests because Jey gives me the creeps, doesn't respect anyone else's time, and ignores COVID safety precautions. Another tenant had to help me move an air conditioner (that we found just sitting in the hallway) into my window so that my apartment would stay below 90 degrees last summer. This was after a service request with no response for days. I have a dog, and every day was dangerous for both of us. Since moving here in 2021, he has never worn a mask upon entering my apartment, nor cared when I was once quarantined and tried to enter with a random contractor. After knocking on my door continuously to wake me up, he then harassed me to be allowed entry (with no prior notice or emergency situation) in order to let the cable guy "look around". I then watched through the peephole as he knocked a few times and then entered my neighbor's apartment (a young woman living alone), assuming she wasn't home. She was home. She had been asleep and was awakened by 2 strange men walking into her apartment. It made my skin crawl worse than the rotten meat. If it had been me, I would have gone into self-defense mode, so I guess he lucked out on that one. The best (aka worst) part of renting with Urban Vigor/Jey Marks is that the building manager is also a "managing" partner", and all communications go directly to Jey. In fact, when I tried to complain about my neighbor's rights being stomped on, I was told by Jey's assistant how important Jey was in the company, and basically to get over it. In order to hold him accountable, the company doesn't even have a way to complain about the many ways I feel unsafe here. Since that is the case, my only course of action is to file a legal complaint and warn as many people as possible. DO NOT RENT FROM THIS COMPANY!”

Review of Lexington Rental Homes by A

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“Upon walkthrough, several notes of broken parts, stains, and other imperfections were noted. However, at the end of the lease, these very things were used to withhold the security deposit. Throughout my time renting there, I had mice and that problem was never fixed. The appliances were in horrible condition and the backyard was overgrown with poison ivy and the entire place looked as if no one had lived there in several years. Getting ahold of the property manager was nearly impossible, especially once he recognized your number as someone who would bring up problems. This company and its staff only care about the money, and will say anything to bring it in and do whatever to prevent you from keeping any of it.”