Review of Urban Vigor – Downtown, 40502
“Great experience, like all apartments there are the occasional issue, but the management team, especially Jay was quick to respond and help us out. He was fair minded and really went out of his way to help us even when we needed a little extra help on things. They have lots of options around town, so when we were ready to move up to a larger 2 bedroom he accommodated us.”
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<<<SURVEY RESPONSES>>>
| Question/statement: | Answer: |
|---|---|
| 1. What type of housing? | Residential |
| 2. How long have you rented here? | 2 years |
| 3. Are you still renting here? | No |
| 4. What is your monthly rent? | $800-900 |
| 5. My rental space was in good condition when I moved in. | 5 – strongly agree |
| 6. I have not had issues with pests. | 5 – strongly agree |
| 7. Maintenance issues are dealt with in a timely manner. | 5 – strongly agree |
| 8. My landlord is pleasant and respectful. | 5 – strongly agree |
| 9. My landlord responds to messages within… | 6 hours |
| 10. Has your landlord ever entered your living space with less than 24 hours’ notice? | No |
| 11. Has your landlord ever entered your living space unannounced? | No |
| 12. Have you ever felt unsafe in your living space because of your landlord? | No |
| 13. My landlord explained important lease items to me. | 5 – strongly agree |
| 14. Has your landlord ever broken any lease agreements? | No |
| 15. How much of your security deposit did your landlord return? | 100% |
| 16. My landlord kept a portion of my security deposit, but they were justified. | 2 – disagree |
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