Review of Kingston Property Management by jocamillo

Review of Kingston Property Management – North Limestone, 40505

“Kingston is without a doubt the worst property management company we have ever rented from. The property we rent is full of cut corners and shoddy repairs. The power goes out regularly, the floors are crumbling, and the plumbing constantly smells of sewage. Kingston’s office does not respond to emails or voicemails, and most attempts to contact them end up being transferred to a third-party maintenance call center with representatives that don’t live anywhere near Lexington. When service techs do respond to our maintenance requests, Kingston rarely authorizes anything but the bare minimum repairs – if that. Some of these maintenance issues have been going on for two years without being addressed, and no one in the office ever bothers to return a phone call.”

<<<SURVEY RESPONSES>>>

Question/statement:	Answer:
1. What type of housing?	Residential
2. How long have you rented here?	2 years
3. Are you still renting here?	Yes
4. What is your monthly rent?	Above 1k
5. My rental space was in good condition when I moved in.	2 – disagree
6. I have not had issues with pests.	1 – strongly disagree
7. Maintenance issues are dealt with in a timely manner.	1 – strongly disagree
8. My landlord is pleasant and respectful.	1 – strongly disagree
9. My landlord responds to messages within…	48+ hours
10. Has your landlord ever entered your living space with less than 24 hours’ notice?	Yes
11. Has your landlord ever entered your living space unannounced?	Yes
12. Have you ever felt unsafe in your living space because of your landlord?	No
13. My landlord explained important lease items to me.	1 – strongly disagree
14. Has your landlord ever broken any lease agreements?	Yes
15. How much of your security deposit did your landlord return?	Still renting here
16. My landlord kept a portion of my security deposit, but they were justified.	n/a