Review of Urban Vigor by rmsap

Review of Urban Vigor – Gardenside, 40504

“I have been waiting since Urban Vigor bought these buildings to fix an issue with squirrels. The squirrels have been eating holes in walls and the roof all while fighting above my ceiling and in the walls of the apartments. This week I noticed a huge hole in my window frame from the squirrels entering and realized my actual window frame is completely deteriorating from it. I contacted the office for maintenance to come check this out and haven’t had a response back.”

<<<SURVEY RESPONSES>>>

Question/statement:	Answer:
1. What type of housing?	Residential
2. How long have you rented here?	4 years
3. Are you still renting here?	Yes
4. What is your monthly rent?	$700-800
5. My rental space was in good condition when I moved in.	3 – neutral
6. I have not had issues with pests.	1 – strongly disagree
7. Maintenance issues are dealt with in a timely manner.	1 – strongly disagree
8. My landlord is pleasant and respectful.	1 – strongly disagree
9. My landlord responds to messages within…	48+ hours
10. Has your landlord ever entered your living space with less than 24 hours’ notice?	Yes
11. Has your landlord ever entered your living space unannounced?	No
12. Have you ever felt unsafe in your living space because of your landlord?	No
13. My landlord explained important lease items to me.	2 – disagree
14. Has your landlord ever broken any lease agreements?	Yes
15. How much of your security deposit did your landlord return?	Still renting here
16. My landlord kept a portion of my security deposit, but they were justified.	n/a