Tag: unsafe

Review of Expert Property Management by wright01

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“Unfortunately, I have had issues with the property company since the beginning of my renting process. Disclaimer, I didn't have many options in my price range and had to move on short notice, which is why I was stuck with them. Additionally, they only offer 12-month leases for most of their properties. They didn't let me tour before signing the lease, citing Covid restrictions but wouldn't let me see it even in a socially distanced setting, only after I had paid the deposit and signed the lease. The lease was also an issue at first. I have a doctor-certified emotional support animal that I let them know about at the very beginning. It took about three different drafts of the lease before they correctly added the information for my animal and removed the pet deposit requirement, as per the law. I moved in and the floor was crooked, the windows were not sealed or treated, with wind coming in through the cracks. The doors were also crooked with gaps at the bottom that let air in. I paid 9/12 months rent upfront but was still charged late fees on the first of every month for four months and I had to call each time to get them removed. I suspected an animal was living in my attic, so I put in a maintenance request and was told someone would come check but never heard back. My electric bill 3x the average in the area every single month, even though I used the bare minimum heating and cooling because the windows and doors were incorrectly sealed. During one winter month, my electric bill was over $300 and I still had to put blankets in my windows to keep the wind out. Two weeks before the end of my lease, a plumbing issue revealed itself that should have been caught by the inspection before I moved in, as the plumber told me the entire shower piping was done incorrectly. They took a full week and three different plumbers to fix my shower, and it was still done wrong and took another week to get completely fixed. I was without a shower in my one-bathroom apartment for the entire last two weeks of my lease, with no effort to compensate me for my trouble or provide any alternatives while the issue was being fixed. I deep cleaned the apartment and left it spotless at the end of the lease, but was still charged $150 dollars from my security deposit for "cleaning counters and floors" according to the management office. According to Kentucky state law, refusing to provide a tenant with safe and inhabitable housing is grounds for a lawsuit, but unfortunately, many people in my position do not have the time or resources required to go after such powerful companies. This company does not care about renters, they are only trying to make a quick buck from vulnerable college students."

Review of Clays Mill Townhomes by madssy

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“They gaslight you when you ask to fix anything. They didn’t give me a sticker to park in our parking lot and someone hit my car. They then asked for OUR wi-fi password to set up the security cameras. We have BLACK MOLD and people are getting purposely evicted so they don’t have to stay here. There are holes and dents, and terrible carpet throughout the townhome and we already know they’re going to take our whole deposit when we move next week (we ended our lease early).”

Review of Michael Wang (Upscale Properties) by Michael Rentpayer

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“UPM is the worst management company I have ever dealt with. I have lived in the apartment for seven years, the last five of which they have "managed." I pay my rent on time every single month. Their office staff is astonishingly rude and unprofessional. Maintenance is essentially non-existent; they have raised the rent twice in the last six months, claiming "below market value." However, their units are ALSO "below market quality." The building is falling apart, they employed maintenance personnel who blatantly steal from apartments. They do not screen their tenants except financially. Out-of-state fugitive with pending Rx Fraud charges? Come on over, UPM will not even bother with a ten-second Google search on you. Drug dealers welcome! Do not bother with a "noise complaint" because they will tell you there is nothing they can do. (Untrue, btw). But you can be dang sure they will look into your income, and as long as you can pay the deposit and first month, you are GOLDEN. After that, you will become just another revolving door tenant ripe for eviction. They will not care, they will just evict you to move another trash tenant in and get their deposit and month 1. The apartment has not been painted in seven years, carpet is at least that old, appliances are sh*t. Outside maintenance is mostly non-existent. Overgrown bushes, trees, and parking lot is filled with trash and potholes. Snow removal is non-existent. Broken furnace? Tough. Coldest night of the year? Tough. Avoid this "business" at all costs.”

Review of Aimee Clay by subwayeatfresh33

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“We moved into this ”house” on October 1, 2021. The place was absolutely filthy, we had to scrub the floors, walls, and baseboards before moving our things into the house. Immediately, we had issues with the furnace. Lexington Code Enforcement states that a property owner must maintain a 65° temperature in EACH living space, from October 1-May 15. Many times we woke up and the house was below 60°. Recently, (last week of January 2022) we woke up to the thermostat reading 46°. There was an impending ice storm on the way. We put in 10+ maintenance requests to PERMANENTLY fix the issue. We texted, emailed, and even sent multiple letters in the mail to our landlord, to no avail. She ignored us. She left our group chat THREE times. She was combative and apathetic and has clearly gotten away with this. Lexington Code Enforcement gave them 5 days (until February 5) to fix the issue. They disobeyed this order and we were within our legal rights to move out. We were interviewed by LEX18 for this. We have ample proof and the furnace issue is not even the only thing. We were illegally charged $100 a day for a security system we had permission to install. The lease states, “The tenant may have a security system and pay a one-time $75 fee and give the landlord access to the code.” We offered this to our landlord and maintenance multiple times and we were rejected. We obtained a lawyer who guided us through this process so as to not break any laws, otherwise, we would be lost and FREEZING inside of that trash dump on Park Avenue with the YELLOW DOOR. I do have pictures but no links to them. They’re saved onto my phone.”

Review of Kwame Morgan by Corgimom828

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“Horrible. Smooth talker, car salesman type. Liar and does not care about the state of the conditions that tenants live in. Bellefontaine is filled with bugs, drugs, and poor maintenance. Please DO NOT RENT FROM THESE SLUM LORDS.”

Review of Jey Marks (Urban Vigor) by notoilet

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"Maintenance issues were frequent. Once a month we would not have hot water or water at all building-wide, with little to no communication on the issue. Power outages, limbs falling out of trees on the property. A tree fell over through a fence and blocked an entrance to the parking lot, and it wasn't removed for 2 weeks. Took weeks to get the internet hooked up because Jey was unresponsive to the cable company. Can't get Metronet fiber because Jey won't talk to them. Jey would enter my apartment unannounced, frequently, including once walking in on me in my underwear. I had to install security cameras to document this behavior. My toilet tank broke because it was installed improperly and the tank was rubbing against the wall, and Jey said I "used the toilet improperly" and said I would have to pay for the repair. It was not repaired for over 2 weeks. This was the only toilet in my apartment, so I had to go to a local restaurant to use the bathroom. 7 months into a 12-month lease, a pet rent fee was added to my account on the online rent payment system. My signed lease did not mention a pet rent, at all. When I brought this up, Jey said there was a "typo" in my lease. There's no such thing as a typo in a signed contract. When I refused to pay these illegal fees, he added late fees to my account and then took those late fees out of my deposit. Jey took the house across from the apartment building and listed it on AirBnB, so there were loud wild parties every weekend, even during covid. And there's no sound insolation on exterior walls, at all, so I knew every song that was being played, even though it was on the other side of a small driveway. I was an ideal tenant. Paid my rent on time. Never threw loud parties. Kept my place clean and quiet. Jey always treated me like I was the biggest bother in the whole world. Jey always looks like he's having the worst time, even when giving tours to prospective new tenants. My sincere hope is that he really is having the worst time, all the time because that's exactly what he deserves. Don't rent from Jey Marks or Urban Vigor. And don't use the rent from them on AirBnB."

Review of Marty Clifford by rawrXD

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“It was a cheap place to rent, so that's why I went for it. I was asleep in bed one day (no work that day!), and I woke up hearing keys in the door and my landlord starts to open the door. I had to yell to him not to come in, and he luckily closed the door and left. I couldn't help but wonder how often this happened when I wasn't home, since this was an unscheduled day off for me. Another time, I had just gotten out of the shower and he did the same thing. I was still in the bathroom and had to yell at him I just got out of the shower and he left. What gives? The lease stated he was to give you 48-hour notice before coming into your apartment, but I wasn't afforded that luxury. I texted him after that incident and told him he needs to text me in advance if he needs to come into the apartment or it will keep inconveniencing him. During the last month of renting, to keep prices low, he said, you are supposed to be open the entire month for possible new tenants to come in and look at the place. I could get behind that. But I was given zero notice that anyone would possibly want to come to look at the place. I was not given the 48 hours. He knocked on the door WITH someone next to him. I had him wait about 5 minutes since I wasn't dressed and he definitely seemed annoyed with me since the viewer had to spend that 10 minutes waiting. That's why you give the 48 hours notice? Hell, 12 or 24 hours would have been sufficient. I didn't feel safe being alone, there was always that threat that he or maintenance would just come in. Other important things to mention: A pipe above my bathroom was leaking and my bathroom ceiling sagged down and was filled with water. He cut out that part of the ceiling and fixed the pipe for the person upstairs (they had problems, too). But for 7 of the 12 months I rented there, I had a huge, gaping hole in my bathroom ceiling that was never fixed. When the apartment viewer (mentioned above) came inside and the landlord brought him into the bathroom, he was very lighthearted and said he was working to fix that and said it in a way where I was supposed to agree he's on top of it. I didn't. I was told to do certain things to avoid mold in the winter, which I did, but there was black mold (not sure if it was THE black mold) in every room of the apartment. It wasn't clean when I moved in. The stove was missing one of its knobs. There was a cartoon-size mouse hole by the floor I had to stuff to keep anything in the walls out. This was a one-bedroom with a living room, but the AC was only in the bedroom, so it was more like a studio unless you wanted to be dripping in sweat in the living room during the summer and ice cold in the winter. No matter how much I cleaned, it still felt and looked dirty. My upstairs neighbor had a dog she left alone all the time. This poor dog barked incessantly. I put up with it, as we were allowed to have pets until I started losing sleep and my sanity. It was literally more than a week after I talked to him that he even mentioned it to my neighbor--I had to follow up with him to see that he had done nothing about it. I didn't feel respected or safe living here. I do not recommend living here. Even though the landlord is a nice guy, and it appears you'll have no problems living here when you tour it and talk to Marty, don't be deceived. He's neglectful and disrespectful of the space you pay to live in.”

Review of Woodridge Apartments by Anonymous

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“I had rodents in my house. Woke up to a man in my house without me knowing that he was coming. And by the way, I sleep in the nude and there he was. And no landlord nor ma non -employees , with them. Both sinks in my apartment have leaked since I moved in.”

Review of Robert Hodge by Xyz

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“Took 6 months to fix a heater, would not believe me about mice even though I had pics, would not believe me about mold and mildew in every room even though I have pics, would not believe me about the very excessive condensation running down the walls until the fire department had to come and shut my breaker box 📴 due to wall plug outlets throughout the house arcing and throwing sparks, even the electrician said it was due to moisture, and still don't have full access to electric in this house."

Review of M2 Property Group by Renter

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“No pest problems. Over the course of 5 years property kept getting worse. Multiple property managers and revolving office staff, rent went up every year, the last year we were charged extra money per month for the washer and dryer that had been in the unit. Gutters were cleaned maybe once every two years. Tennis court was in disrepair, office staff claimed maintenance would replace tennis net in the beginning of summer when pool is opened. Same tennis net remained for years, dog park near tennis court but still dog feces was on tennis court. In October 2017 a random stray bullet struck my apartment, we called the police to inform, police officer asked if we wanted to submit a police report. We said we did, but after the police left the rental office called and said they did not want to submit a police report. Bullet hole was never fixed outside my apartment, moved out in June 2020. Water leaked from upstairs apartment into our unit, maintenance waited a few hours until we discovered the mess and called in about it. Motorcycle's battery was stolen in apartment parking lot, apparently used to steal another tenant's motorcycle. The real problems began in January 2020 when our electricity bill went from the typical $80-120 a month to $400. We could not get any help from the office staff. Electricity bills stayed high, covid hit and in March maintenance wasn't going into any apartments unless it was an emergency. Whatever was causing the high electricity bills was never resolved, it didn't seem to be a real priority to the office staff.”