“I’ve only live in one of First Place Properties’ units for less than a month, and I do not recommend this property management company to anyone. The administrators of this company are unfriendly and passive aggressive towards residents. My roommates and I have frequently communicated with Aimee and Journey about maintenance issues and fees and every interaction has been unpleasant. We had an incident with maintenance letting themselves into our unit without our knowledge because their was a leak from our unit into the one below us. When we expressed our concern about not being notified and maintenance leaving our door unlocked when they left, management was terse and cold. The unit was unclean upon move-in. First Place Property units are bot well-maintained. My apartment has very poor quality paint, which has cause my roommates and I to have significant issues hanging things on the wall. When I moved in, there were holes and parts of the wall that had paint peeled off that management did not bother to repair. Additionally, the company overcharges residents. They apply a 15% “admin fee” for every charge. Months after signing my lease they required every tenant to secure “$150,000 Limit of Liability for Lessee’s legal liability for damage to Lessor’s property,” which in my case means the unit is triply insured. After only two weeks of living in the unit, Aimee began pushing us to renew our lease for the following year and has begun showing the unit to prospective tenants. This company clearly preys upon young college students who do not have rental experience. The lease is built to completely protect the company, leaving desperate tenants having to agree to violating and unforgivable conditions. I have only been here less than a month and I am already ready to move out. I do not recommend signing a lease with this company.”
The Lexington Tenant Review 