“UPM is the worst management company I have ever dealt with. I have lived in the apartment for seven years, the last five of which they have "managed." I pay my rent on time every single month. Their office staff is astonishingly rude and unprofessional. Maintenance is essentially non-existent; they have raised the rent twice in the last six months, claiming "below market value." However, their units are ALSO "below market quality." The building is falling apart, they employed maintenance personnel who blatantly steal from apartments. They do not screen their tenants except financially. Out-of-state fugitive with pending Rx Fraud charges? Come on over, UPM will not even bother with a ten-second Google search on you. Drug dealers welcome! Do not bother with a "noise complaint" because they will tell you there is nothing they can do. (Untrue, btw). But you can be dang sure they will look into your income, and as long as you can pay the deposit and first month, you are GOLDEN. After that, you will become just another revolving door tenant ripe for eviction. They will not care, they will just evict you to move another trash tenant in and get their deposit and month 1. The apartment has not been painted in seven years, carpet is at least that old, appliances are sh*t. Outside maintenance is mostly non-existent. Overgrown bushes, trees, and parking lot is filled with trash and potholes. Snow removal is non-existent. Broken furnace? Tough. Coldest night of the year? Tough. Avoid this "business" at all costs.”
The Lexington Tenant Review 